UiPath

Services

SeniorTechnicalAccountManager

€160–240k ~AI est. Bucharest, Romania FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Technical Account Manager at UiPath. Skills: Technical account management, Customer success, Automation platform, Business automation. Take ownership of customers' technical success. Be a core member of account team”

What You'll Achieve.

Achieve maximum business value; Achieve organizational impact; Achieve tangible business outcomes; Enhance team member work

Industry & Context.

Services
Problems you'll solve

Problem-solving skills

Eligibility Requirements

25% travel

What They're Looking For.

Must Have

Degree in Computer Science, Minimum 8 years experience in programming, NET / Java applications, SaaS and Cloud experience, Fluency in English, Customer-facing experience, Technical account management experience, Technical consulting experience, Communicate with customers on technical topics, Software engineering experience, Packaging and deployment experience, Cloud technologies experience, Infrastructure engineering experience

Nice to Have

UiPath experience, Automation Anywhere experience, Blue Prism experience, Pega experience, Nice experience

What You'll Do.

Take ownership of customers' technical success

Be a core member of account team

Accountable for technical workstreams

Strategize adoption plans

Execute adoption plans

Return exceptional business value

Proactively engage customers

Provide embedded technical advisory

Guide technical maturity

Help customers achieve objectives

Elevate customer sight

Provide platform infrastructure planning

Provide installation planning

Provide upgrade planning

Provide guided assistance

Provide troubleshooting

Enable technical stakeholders

Conduct design reviews

Perform technical health checks

Identify opportunities

Manage escalated support incidents

Facilitate escalated support incidents

Communicate escalated support incidents

Bring escalated support incidents to closure

Provide technical advisory

Develop teams' processes

Develop teams' assets

Develop teams' methodologies

How You'll Work.

Team & Collaboration

UiPath account team; Product Support; Subject matter experts

Communication Scope

Written communication; Spoken communication

Full Job Description

LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION How would you like to help the world’s largest companies transform the way they work via automation, allowing their team members to achieve their full potential? As members of our Enterprise Success team, our Technical Account Managers help our customers achieve more than they ever have by automating the day-to-day and driving business to a higher level. Our UiPath Enterprise Success team advises and guides our most strategic customers in designing and building long-term, enterprise level business automation programs leveraging our people and technology, ensuring our customers achieve maximum business value and organizational impact leveraging the world’s most innovative and proven business automation platform. We entrust our team with UiPath’s largest and most strategic customers, working with stakeholders across all parts of the business and at all levels (C-suite down), to drive business adoption of our capabilities with maniacal focus on achieving tangible business outcomes while enhancing the way their team members work. Our Enterprise Success team is serious about guiding our customers in designing and managing their UiPath business automation platform across the full platform lifecycle, including coaching our customers’ teams on initial deployment, enterprise-wide enablement, and the appropriate methodologies to maximize business outcomes, self-sufficiency, and overall organizational impact. WHAT YOU'LL DO AT UIPATH - Take ownership of your customers' technical success with the

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