Qualys

SeniorTechnicalAccountManager

Georgia, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Technical Account Manager at Qualys. Skills: Technical Account Management, Customer Support, Sales Support. Provide product and technical support. Identify and develop new business opportunities”

What You'll Achieve.

Assure complete customer satisfaction through all stages of the sales process

Industry & Context.

Problems you'll solve

Eliminate sales obstacles through creative and adaptive approaches

Eligibility Requirements

Able to travel throughout sales territory

What They're Looking For.

Must Have

5-7 years relevant experience, Bachelor degree or equivalent experience, Excellent written and oral communication skills, Able to travel throughout sales territory

Nice to Have

'Big 4' or similar consulting experience a plus

What You'll Do.

Provide product and technical support

Identify and develop new business opportunities

Convey customer requirements

Provide functional and technical support

Respond to customer questions

Deliver sales presentations

Attend conferences and seminars

How You'll Work.

Team & Collaboration

Convey customer requirements to Product Management, Marketing and Engineering teams

Communication Scope

Communicate professionally in response to emails, RFPs and when submitting reports

Full Job Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Responsibilities: Provide product and technical support for assigned accounts Identify and develop potential new business opportunities Convey customer requirements to Product Management, Marketing and Engineering teams Provide functional and technical support to customers Respond to customer questions on technical and business related issues Deliver high-level and detailed sales presentations Responsible for attending conferences, seminars, etc Qualifications: Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc. Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches 5-7 years relevant experience Bachelor degree or equivalent experience Excellent written and oral communication skills Able to travel throughout sales territory 'Big 4' or similar consulting e

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