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SeniorTechnicalAccountManager
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“Senior Technical Account Manager at LinkedIn. Skills: Technical Account Management, Customer Success, Enterprise Integrations. Serve as the primary technical point of contact. Build relationships with technical and business stakeholders”
What You'll Achieve.
Ensure customers realize measurable business value; Proactively mitigate risks; Scale their use of LinkedIn products; Drive adoption and improve outcomes
Industry & Context.
Technical issues; Adoption risks; Performance risks
What They're Looking For.
Must Have
6+ years' experience in Technical Account Management, Solutions Engineering, Technical Project Management or similar roles, Experience working with SaaS or cloud platforms, 2+ years' experience with enterprise integrations (APIs, SSO, data systems), 2+ years' experience supporting enterprise customers, Fluency in English and either German, Italian or Dutch
Nice to Have
Ability to manage customer relationships independently, Ability to translate technical concepts into business value, understanding of system integrations and architecture
What You'll Do.
Serve as the primary technical point of contact
Build relationships with technical and business stakeholders
Provide guidance on integrations
Translate business requirements into technical recommendations and solution
Own the technical delivery across the customer lifecycle
Conduct technical health checks and identify adoption or
Act as escalation point for complex technical issues
Analyze usage data to drive adoption and improve
Partner cross-functionally with Sales
Product and Engineering
Provide structured product feedback and advocate for customer
How You'll Work.
Team & Collaboration
Technical and business stakeholders; Sales, CSM, Product and Engineering teams
Communication Scope
Technical recommendations; Solution designs; Product feedback
Process & Methodology
Technical Project Management
Full Job Description
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. As a Technical Account Manager, you will own the technical success of a portfolio of enterprise customers by driving successful implementation, adoption, and optimization of LinkedIn solutions. You will act as a trusted technical advisor, working closely with customer stakeholders and internal teams to ensure customers realize measurable business value, proactively mitigate risks, and scale their use of LinkedIn products. Key Responsibilities * Serve as the primary technical point of contact for assigned customers. * Build strong relationships with technical and business stakeholders. * Provide guidance on integrations, architecture, and best practices (APIs, SSO, data flows). * Translate business requirements into technical recommendations and solution designs. * Own the technical delivery across the customer lifecycle (onboarding, adoption, optimization). * Conduct technical health checks and identify adoption or performance risks. * Act as escalation point for complex technical issues and coordinate resolution. * Analyze usage data to drive adoption and improve outcomes. * Partner cross-functionally
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