Referrals Only

Consulting

SeniorSystemsSupportEngineer(AdvancedEnglish)

$155–230k ~AI est. Porto Alegre, Rio Grande do Sul, Brazil
The Brief

“Senior Systems Support Engineer (Advanced English) at Referrals Only. Skills: Systems Support, Incident Management, DevOps. Use incident management tools. Generate reports”

Industry & Context.

Consulting
Problems you'll solve

Debugging; Triaging; Root cause identification

Eligibility Requirements

24x7 available team

What They're Looking For.

Must Have

Debugging and triaging skills, High-level understanding of architectures, Experience with relational databases, Experience with containerization tools, Experience with CI/CD tools, Experience with relational or non-relational databases, Ability to ensure high-quality deliverables, Comfortable with Agile methods

Nice to Have

External tech community presence, Willingness to be part of rotation-based 24x7 team

What You'll Do.

Use incident management tools

Take corrective actions

Understand complex application systems

Debug business impacting issues

Follow standards and best practices

Bring operational efficiencies

Ensure system stability

Ensure system availability

Use continuous delivery practices

Deliver high-quality software

Build innovative customer experiences

Leverage logging techniques

Apply technology thinking

Solve client problems

How You'll Work.

Team & Collaboration

Collaborative teams; Value-driven teams

Communication Scope

Articulation skills

Process & Methodology

Agile methods, Scrum, Kanban

Free ATS check

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