Wells Fargo
SeniorSystemsOperationsEngineer-Database,SQL,R,Bigdata,DataLake,TeradataandETL
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“Senior Systems Operations Engineer - Database, SQL, R, Bigdata, Data Lake, Teradata and ETL at Wells Fargo. Skills: Systems Operations, Infrastructure Management, Incident Management, Problem Management. Lead managing installed systems. Participate managing installed systems”
What You'll Achieve.
Meet agreed SLAs; Zero business impact; Meet business SLAs
Industry & Context.
Problem resolution; Problem Management; Analytical abilities; Problem-solving abilities
Willing to work in shifts
What They're Looking For.
Must Have
4+ years Systems Engineering experience, 4+ years Technology Architecture experience, 4+ years equivalent demonstrated experience
Nice to Have
Bachelor's Degree or equivalent experience in software engineering, 4+ years production support experience, 4+ years SRE implementation experience, Experience in banking domain, Hands on experience in web platform, Hands on experience in middleware platform, Hands on experience in SQL DB, Hands on experience in UNIX, Hands on experience with monitoring tools, Hands on experience with log analysis tools, Hands on experience with dashboard tools, Knowledge in Database environments, Knowledge in network environments, Good knowledge in Agile framework, Good knowledge in ITIL framework, Analytical abilities, Problem-solving abilities, Quick adaptation to new technologies, Quick adaptation to new methodologies, Quick adaptation to new systems, Demonstrate written communication skills, Demonstrate oral communication skills, Demonstrate documentation skills, Able to work independently, Self-learner, Understand technology environment, Deliver faster, Willing to work in shifts
What You'll Do.
Lead managing installed systems
Participate managing installed systems
Increase system efficiencies
Lower human intervention time
Review operational support systems
Analyze operational support systems
Ensure systems availability
Ensure infrastructure availability
Work with vendors for problem resolution
Work with technical personnel for problem resolution
Lead team to meet technical deliverables
Leverage understanding of technical process controls
Leverage understanding of technical standards
Collaborate with vendors to resolve technical issues
Collaborate with technical personnel to resolve technical issues
Identify potential incidents proactively
Recover application to meet SLAs
Recover batches to meet SLAs
Identify recurring incidents
Document recurring incidents
Coordinate stakeholders to remediate incidents
Oversee nightly batch completion
Ensure nightly batch completion
Fix production issues
Ensure zero business impact
Follow documented escalation procedures
Perform application health checks
Ensure applications are green
Document known production incidents
Coordinate releases with stakeholders
Ensure smooth deployment into production
Provide lower environment support
Participate in BCP activity
Participate in DR activity
How You'll Work.
Team & Collaboration
Work with vendors; Work with technical personnel; Collaborate with vendors; Collaborate with technical personnel; Coordinate with stakeholders
Communication Scope
Written communication; Oral communication; Documentation skills
Process & Methodology
Agile, ITIL
Full Job Description
**About this role:** Wells Fargo is seeking a Senior Systems Operations Engineer **In this role, you will:** * Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area * Contribute in increasing system efficiencies and lowering the human intervention time on related tasks * Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability * Work with vendors and other technical personnel for problem resolution * Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards * Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability **Required Qualifications:** * 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** * Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area * Contribute in increasing system efficiencies and lowering the human intervention time on related tasks * Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability * Work with vendors and other technical personnel for problem resolution * Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards * Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability * Incident Management – Identifying potential incidents proactively, triage, document and remed
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