SeniorSystemsOperationsEngineer

**About this role:** Wells Fargo is seeking Senior Systems Operations Engineer. ****In this role, you will:**** * Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area * Contribute in increasing system efficiencies and lowering the human intervention time on related tasks * Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability * Work with vendors and other technical personnel for problem resolution * Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards * Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability ****Required Qualifications:**** * 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education ****Desired Qualifications:**** * Responsible for helping to drive resolution for all major incidents within the APAC region. This will include hands on participation in major incidents and ensuring other incidents are covered by the team * Responsible for collating all continual service improvement items across all APAC major incidents and liaising with problem management to accurately document and hand over CSI tasks * Responsible for collating regional incident metrics/remediation tasks and analysis for the EMEA region * Lead resolution of complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services * Drive resolution of incidents with reputational, regulatory, compliance, customer, or business impact that require an immediate coordinated response and timely communications * Partner with Inci