Enterfusion
Information Technology and Services
SeniorSystemsEngineer/TechnicalProjectManager
Neural analysis suggests this role is
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“Senior Systems Engineer / Technical Project Manager at Enterfusion. Skills: Systems Engineering, Technical Project Management, Solution Design, Client Support. Lead technical projects. Prioritize project demands”
Industry & Context.
Troubleshooting; Problem-solving; Decision making
What They're Looking For.
Must Have
5+ years IT experience, Recent hands-on experience, Experience designing technical solutions, Experience managing multiple projects, Microsoft 365 experience, Entra ID experience, Windows 10/11 experience, Windows Server experience, Endpoint management experience, Networking fundamentals knowledge, Experience leading technical projects, Ability to make decisions, Troubleshooting skills, Customer-facing communication skills, Ability to explain technical concepts, Experience with PSA tools, Documentation skills, Prioritization skills, Follow-through skills, Organizational skills
Nice to Have
PMP certification, Prior MSP experience, Prior multi-client IT services experience
What You'll Do.
Lead technical projects
Prioritize project demands
Make practical decisions
Coordinate internal resources
Coordinate client stakeholders
Coordinate third-party providers
Track project blockers
Track change requests
Track client decisions
Track follow-up items
Provide project updates
Ensure projects completed on scope
Design technical solutions
Gather technical requirements
Clarify business needs
Assess existing environments
Recommend appropriate solutions
Identify project dependencies
Identify implementation steps
Identify resource needs
Identify potential risks
Identify client impact
Translate designs into plans
Translate designs into budgets
Translate designs into timelines
Translate designs into guidance
Review proposed solutions
Ensure solutions are realistic
Participate in implementation
Participate in troubleshooting
Participate in testing
Participate in validation
Assist with infrastructure work
Resolve technical blockers
Maintain project momentum
Validate completed work
Support technical escalations
Support client technology reviews
Support roadmap discussions
Support budget planning
Support strategic planning
Translate business needs into recommendations
Identify risks and opportunities
Prioritize technology needs
Communicate recommendations clearly
Assess client needs quickly
Determine practical next steps
Balance technical quality
Balance business urgency
Balance client expectations
Balance resource availability
Communicate decisions clearly
Communicate expectations clearly
Communicate risks clearly
Communicate next steps clearly
Escalate appropriately
Maintain project notes
Maintain client roadmaps
Maintain solution designs
Maintain technical findings
Maintain recommendations
Maintain meeting notes
Contribute to project templates
Contribute to client review processes
Contribute to checklists
Contribute to internal standards
Support service desk members
Support project team members
Share technical context
Share solution details
Share troubleshooting approaches
How You'll Work.
Team & Collaboration
Coordinate internal resources; Coordinate client stakeholders; Coordinate vendors; Coordinate third-party providers; Work with engineers; Work with technicians; Support team members
Communication Scope
Customer-facing communication; Explain technical concepts; Client meetings; Internal team communication; Leadership communication
Process & Methodology
Project leadership, Scope management, Timeline management, Risk management, Dependency management, Resource management, Client expectation management, PMP
Full Job Description
The Senior Systems Engineer / Technical Project Manager is responsible for leading multiple technical projects at the same time, designing practical technical solutions, supporting client technology planning, and providing hands-on technical execution across client environments. This is a client-facing MSP role for someone who is still actively technical and comfortable working directly in modern Microsoft, cloud, endpoint, networking, and security environments. This role is not intended to be a purely advisory, executive, or coordination-only position. The ideal candidate has recent hands-on experience implementing, troubleshooting, and improving client systems, while also being able to assess client needs, design appropriate solutions, manage several concurrent projects, communicate clearly with clients, and make sound decisions in a fast-paced environment. The successful candidate must be able to quickly evaluate technical requirements, design practical solutions, identify risks and dependencies, coordinate internal resources, manage competing project deadlines, and step in directly when technical work, validation, troubleshooting, or implementation support is needed. **Requirements** ### BASIC QUALIFICATIONS * 5+ years of professional IT experience in systems administration, systems engineering, network administration, technical project delivery, solution design, or a related technical role. * Recent hands-on experience within the last 2–3 years supporting, implementing, and designing modern IT environments. * Experience designing practical technical solutions for client environments, including scoping requirements, identifying dependencies, evaluating risks, and planning implementation steps. * Experience managing multiple technical projects at the same time, including competing timelines, dependencies, resources, risks, and client expectations. * PMP certification strongly preferred. * Prior MSP or multi-client IT services experience strongly preferred. * Stro
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