Grab
Technology
SeniorSystemsEngineer(MobileDeviceManagement)
“Senior Systems Engineer (Mobile Device Management) at Grab. Skills: Endpoint Management, Mobile Device Management, Patch Management, Scripting. Manage endpoint and patch management. Ensure smooth daily regional operations”
What You'll Achieve.
Ensure smooth daily regional operations; High-quality delivery of clearly-defined outcomes; Improve system efficiency; Minimal downtime; Optimal performance
Industry & Context.
Advanced troubleshooting; Troubleshoot complex technical issues
What They're Looking For.
Must Have
6 years of administration and operations experience with Windows, MacOS, Linux, iOS, and Android endpoints, Windows image deployment, hands-on experience with Mobile Device Management (MDM) tools, Experience of Microsoft Endpoint Manager (MECM/Intune), Windows Autopilot, OS and application patch management, Experience of at least two core platforms (MacOS, Windows, Linux), familiarity with mobile OS (iOS and Android), Mobile Application Management (MAM), Experience implementing endpoint security configurations based on industry standards, familiarity with PKI concepts, knowledge of SSO and related protocols, Proficiency in scripting and automation (e. g. , Bash, Shell, PowerShell, Python), experience using AI tools to enhance coding efficiency and documentation quality, Experience in advanced troubleshooting, change management, incident management, understanding of Information Technology Infrastructure Library processes and best practices
Nice to Have
Proficiency in CI/CD tools (Jenkins, GitLab, etc. )
What You'll Do.
Manage endpoint and patch management
Ensure smooth daily regional operations
Manage tasks/projects for business
Provide post-deployment support
Manage application lifecycle
Document system configurations
Document troubleshooting steps
Maintain operational efficiency
Provide Level 2 & 3 IT operational support
Troubleshoot technical issues
Ensure minimal downtime
Ensure optimal performance
Lead endpoint deployments
Deliver defined outcomes
Improve system efficiency
How You'll Work.
Team & Collaboration
Collaborate with internal stakeholders; Collaborate with vendors; Collaborate with cross-functional teams; Liaise with vendors for operational support
Communication Scope
Communicate updates and resolutions to customers; Communicate updates and resolutions to partners
Process & Methodology
Technical project execution, End-to-end implementation
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