Grab
Technology
SeniorSystemsEngineer(MobileDeviceManagement)
Neural analysis suggests this role is
optimal for mid candidates.
“Senior Systems Engineer (Mobile Device Management) at Grab. Skills: Endpoint Management, Mobile Device Management, Patch Management, Scripting. Manage endpoint management systems. Manage SaaS based systems”
What You'll Achieve.
Ensure smooth daily regional operations; High-quality delivery; Improve system efficiency
Industry & Context.
Advanced troubleshooting
What They're Looking For.
Must Have
6+ years endpoint administration, Windows, MacOS, Linux, iOS, Android endpoints, Windows image deployment, MDM tools experience, MECM/Intune experience, Windows Autopilot experience, OS and application patch management, MacOS, Windows, Linux platform experience, IOS and Android mobile OS familiarity, Mobile Application Management (MAM) familiarity, Endpoint security configurations, PKI concepts knowledge, SSO and related protocols knowledge, Scripting and automation proficiency, AI tools for coding efficiency, AI tools for documentation quality, Advanced troubleshooting experience, Change management experience, Incident management experience, ITIL processes understanding, Level 2 & 3 IT operational support
Nice to Have
Proficiency in CI/CD tools
What You'll Do.
Manage endpoint management systems
Manage SaaS based systems
Provide post-deployment support
Manage application lifecycle
Document system configurations
Document troubleshooting steps
Maintain operational efficiency
Provide technical expertise
Provide IT operational support
Coordinate with vendors
Troubleshoot technical issues
Ensure minimal downtime
Ensure optimal performance
Lead endpoint deployments
Deliver defined outcomes
Improve system efficiency
How You'll Work.
Team & Collaboration
Internal stakeholders; Vendors; Cross-functional teams; Customers; Other partners
Communication Scope
Communicate updates; Communicate resolutions
Process & Methodology
Technical project execution
Full Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team. Get to Know the Role As the senior systems engineer, you will be responsible for endpoint and patch management in Grab to ensure smooth daily regional operations (Level 2 and 3) and management of tasks/projects for the business. You will need to have a background in mobile device management, patch management, operating system, and application lifecycle management. Additionally, they will need to have scripting skills. Furthermore, they must be able to collaborate excellently and communicate updates and resolutions to customers and other partners effectively. You will report to the IT System Manager. This role is based onsite at Grab's office in South Jakarta, Indonesia. The Critical Tasks You Will Perform * Endpoint Management Systems: * Responsible for endpoint management via Software as a Service (SaaS) - SaaS based systems like Jamf, Workspace One, Digicert and JumpCloud. * Responsible for software evaluation, testing, endpoint deployment and post-deployment support. * Responsible for OS patch management and application lifecycle management. * Document system configurations, procedures, and troubleshooting s
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