General Dynamics Information Technology (GDIT)
IT Infrastructure and Operations
SeniorSystemsAdministrator(Australia)
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“Senior Systems Administrator (Australia) at General Dynamics Information Technology (GDIT). Skills: Linux, Windows, System Administration. Provide Tier 2 support. Maintain multiple large Enterprise environments”
Industry & Context.
Identifies, analyzes, and resolves system incidents
TS/SCI with Polygraph clearance, US Citizenship Required, International, Onsite
What They're Looking For.
Must Have
Top Secret SCI + Polygraph clearance, 5 + years of related experience, Linux, System Administration, Windows Applications, Active Directory Administration, DNS, DHCP, DFS, LDAP, Windows 10, Server 2012, Server 2016, Outlook, Excel, Word, JAVA, Internet Explorer, Linux Operating system, Service Now, NETS, ITIL v3 or higher, IAT II
Nice to Have
Microsoft System Center Configuration Manager, PowerShell, VMware, Citrix, VMware User Experience Management (UEM), Microsoft Exchange, Telephone/Video support, Networking
What You'll Do.
Provide Tier 2 support
Maintain multiple large Enterprise environments
Manage Windows and Linux workstations
Troubleshoot application functionality
Investigate user performance
Assist customers with Tier2 incident resolution
Provide remote end user desktop support
Resolve system incidents
Respond to escalated service desk requests
Participate in special projects
Provide initial triage
Provide incident response
Provide incident notifications
How You'll Work.
Team & Collaboration
Work well within small and large team environments; Work with external teams
Communication Scope
Communicate effectively (in oral and written form)
Process & Methodology
Participates in special projects
Full Job Description
**_Type of Requisition:_** Regular _**Clearance Level Must Currently Possess:**_ Top Secret SCI + Polygraph _**Clearance Level Must Be Able to Obtain:**_ Top Secret SCI + Polygraph ** _Public Trust/Other Required:_** None _**Job Family:**_ IT Infrastructure and Operations ** _Job Qualifications:_** **Skills:** Linux, System Administration, Windows Applications **Certifications:** None **Experience:** 5 + years of related experience **US Citizenship Required:** Yes _**Job Description:**_ General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments. Job Responsibilities & Duties: * System Administrative duties to include management of Windows and Linux workstations on EVDI and physical * Troubleshooting application functionality, crash and performance * Investigate user performance and work with external teams to improve user experience * Assist customers with Tier2 incident resolution for Linux and windows applications. * Provide remote end user desktop support * Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests. * Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments. * Participates in special projects as required. * Willingness to provide initial triage, response, and notifications for incidents Required/Desired Skills: Candidates should have 4-7 years related experience and knowledge/understanding of: * Active Directory Administration * DNS
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