Freudenberg Textile Technologies S. A.
SeniorSupplyChain&CustomerServicesSpecialist
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“Senior Supply Chain & Customer Services Specialist at Freudenberg Textile Technologies S. A.. Skills: Supply Chain, Customer Services, order management, performance monitoring. Act as senior point of contact. driving seamless coordination”
What You'll Achieve.
ensure continuity and efficiency; operational efficiency
Industry & Context.
Ability to analyze data
What They're Looking For.
Must Have
Degree in Business, Supply Chain or related field, at least 7 years of experience, Basic knowledge of ERP systems, demand planning, communication and negotiation skills, proactive attitude, Ability to analyze data, understand basic technical documents, Proficient in Microsoft, fluent in English, familiar with import/export rules
Nice to Have
SAP preferred
What You'll Do.
Act as senior point of contact
driving seamless coordination
Lead end-to-end order management
Oversee production order planning
Manage material procurement requisitions
driving operational efficiency
How You'll Work.
Team & Collaboration
coordination across sales, technical support, and supply chain teams
Communication Scope
communication and negotiation skills; fluent in English
Full Job Description
**Working at Freudenberg: We will wow your world!** # Responsibilities: * Customer & Cross-Functional Leadership: Act as the senior point of contact for new and existing customers, representing the company while driving seamless coordination across sales, technical support, and supply chain teams. * Order & Logistics Oversight: Lead end-to-end order management, including order entry, confirmation, billing, delivery documentation, packing lists, and shipment coordination with carriers and warehouses. * Supply Chain & Operations Management: Oversee production (SAW) order planning, inventory control, drop shipment operations, and export coordination across Central America to ensure continuity and efficiency. * Procurement & Administrative Governance: Manage material and indirect procurement requisitions to support departmental and operational requirements. * Performance Monitoring & Continuous Improvement: Track, analyze, and report daily, weekly, and monthly KPIs, driving operational efficiency and continuous improvement initiatives. # Qualifications: * Degree in Business, Supply Chain or related field with at least 7 years of experience. * Basic knowledge of ERP systems (SAP preferred) and demand planning. * Strong communication and negotiation skills with a proactive attitude. * Ability to analyze data and understand basic technical documents. * Proficient in Microsoft Office; fluent in English and Spanish; familiar with import/export rules. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other ch
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