Risepoint
education technology
SeniorStudentEngagementCoordinator
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Student Engagement Coordinator at Risepoint. Skills: Student engagement, Relationship management, Enrolment targets. Serve as first point of contact. Guide prospective students”
What You'll Achieve.
Meet enrolment targets; Meet conversion goals; Manage student records; Manage communications; Manage handoffs
Industry & Context.
Solve routine challenges; Recommend practical solutions
What They're Looking For.
Must Have
1–3 years customer service experience, 1–3 years student support experience, 1–3 years admissions experience, 1–3 years sales experience, 1–3 years direct customer engagement experience
Nice to Have
Higher education experience, Online education experience, Admissions experience, Enrolment support experience, Bachelor's degree, CRM familiarity, Student information systems familiarity, Applicant record system familiarity, Student record system familiarity, Balancing relationship management, Balancing administrative accuracy, Balancing target delivery
What You'll Do.
Serve as first point of contact
Guide prospective students
Own enrolment targets
Maintain high standard student engagement
Provide accurate programme information
Provide admissions requirements information
Provide enrolment process information
Conduct proactive student outreach
Encourage progression
Support conversion to enrolment
Monitor applicant pipelines
Take ownership of follow-up activity
Keep students progressing
Recommend practical solutions
Build cross-functional relationships
Ensure seamless enrolment experience
Maintain accurate student records
Uphold data integrity standards
Uphold administrative quality standards
Represent organisation professionally
How You'll Work.
Team & Collaboration
Cross-functional relationships; Internal teams collaboration; Student success support; Institutional growth support
Communication Scope
Interpersonal communication; Verbal communication; Written communication
Full Job Description
**Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.** _**The Impact You Will Make**_ As a Senior Student Engagement Coordinator, you will play a direct role in helping prospective students take the next step toward postgraduate study. You will own relationships and enrolment targets for assigned university partners, serving as a trusted guide from initial inquiry through to enrolment. By providing timely, accurate, and supportive communication, you will help students make informed decisions while driving strong conversion outcomes. In this role, your impact will be seen in the quality of student interactions, and your ability to create a seamless enrolment experience. You will work independently within established guidelines, solve routine challenges confidently, and collaborate across teams to support both student success and institutional growth. _**How You Will Bring Our Mission to Life**_ **What You Will Do:** * Serve as the first point of contact for prospective students, guiding them from initial inquiry through to enrolment. * Own relationships and enrolment targets for assigned university partners, maintaining a high standard of student engagement throughout the journey. * Provide accurate, comprehensive information about programmes, admissions requirements, and the enrolment process so students can make informed decisions. * Conduct proactive student outreach by phone and email to nurture leads, encourage progression, and support conversion to enrolment. * Monitor applicant pipeli
Applying for this Senior Student Engagement Coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Risepoint?
Real rants from real employees. Read before you apply.