Risepoint

education technology

SeniorStudentEngagementCoordinator

£35–50k ~AI est. United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Student Engagement Coordinator at Risepoint. Skills: Student engagement, Relationship management, Enrolment targets. Serve as first point of contact. Guide prospective students”

What You'll Achieve.

Meet enrolment targets; Meet conversion goals; Manage student records; Manage communications; Manage handoffs

Industry & Context.

education technology
Problems you'll solve

Solve routine challenges; Recommend practical solutions

What They're Looking For.

Must Have

1–3 years customer service experience, 1–3 years student support experience, 1–3 years admissions experience, 1–3 years sales experience, 1–3 years direct customer engagement experience

Nice to Have

Higher education experience, Online education experience, Admissions experience, Enrolment support experience, Bachelor's degree, CRM familiarity, Student information systems familiarity, Applicant record system familiarity, Student record system familiarity, Balancing relationship management, Balancing administrative accuracy, Balancing target delivery

What You'll Do.

Serve as first point of contact

Guide prospective students

Own enrolment targets

Maintain high standard student engagement

Provide accurate programme information

Provide admissions requirements information

Provide enrolment process information

Conduct proactive student outreach

Encourage progression

Support conversion to enrolment

Monitor applicant pipelines

Take ownership of follow-up activity

Keep students progressing

Recommend practical solutions

Build cross-functional relationships

Ensure seamless enrolment experience

Maintain accurate student records

Uphold data integrity standards

Uphold administrative quality standards

Represent organisation professionally

How You'll Work.

Team & Collaboration

Cross-functional relationships; Internal teams collaboration; Student success support; Institutional growth support

Communication Scope

Interpersonal communication; Verbal communication; Written communication

Full Job Description

**Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.** _**The Impact You Will Make**_ As a Senior Student Engagement Coordinator, you will play a direct role in helping prospective students take the next step toward postgraduate study. You will own relationships and enrolment targets for assigned university partners, serving as a trusted guide from initial inquiry through to enrolment. By providing timely, accurate, and supportive communication, you will help students make informed decisions while driving strong conversion outcomes. In this role, your impact will be seen in the quality of student interactions, and your ability to create a seamless enrolment experience. You will work independently within established guidelines, solve routine challenges confidently, and collaborate across teams to support both student success and institutional growth. _**How You Will Bring Our Mission to Life**_ **What You Will Do:** * Serve as the first point of contact for prospective students, guiding them from initial inquiry through to enrolment. * Own relationships and enrolment targets for assigned university partners, maintaining a high standard of student engagement throughout the journey. * Provide accurate, comprehensive information about programmes, admissions requirements, and the enrolment process so students can make informed decisions. * Conduct proactive student outreach by phone and email to nurture leads, encourage progression, and support conversion to enrolment. * Monitor applicant pipeli

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