Wing
Logistics
SeniorStrategicPartnerManager
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“Senior Strategic Partner Manager at Wing. Skills: Strategic account management, Partner success, Enterprise relationships. Own post-sign relationship. Drive deep partner integration”
What You'll Achieve.
Drive mutual volume growth; Drive revenue growth
Industry & Context.
Solve operational bottlenecks; Dissect complex data; Extract actionable insights
What They're Looking For.
Must Have
8+ years strategic account management, 8+ years partner success, 8+ years management consulting, 8+ years strategic partnerships, Proven success managing enterprise accounts, Proven success retaining enterprise accounts, Proven success expanding enterprise accounts, Proven success executive relationships, Operational project management experience, Analytical fluency, Commercial acumen, Experience negotiating contract terms, Experience negotiating SLAs, Experience negotiating commercial restructures
Nice to Have
Experience in last-mile logistics, Experience in retail, Experience in QSR, Experience in technology sectors
What You'll Do.
Own post-sign relationship
Drive deep partner integration
Drive joint business planning
Drive operational excellence
Drive contract expansions
Navigate complex environments
Solve operational bottlenecks
Act as bridge between technology and operations
Cultivate enterprise relationships
Serve as trusted adviser
Drive strategic account growth
Identify expansion opportunities
Execute expansion opportunities
Drive mutual volume growth
Project manage launches
Project manage integrations
Lead launch of new locations
Lead launch of new services
Ensure seamless operational transition
Navigate complex contract renewals
Navigate commercial restructures
Ensure win-win partnership design
Gather performance insights
Analyze performance insights
Gather consumer behavior insights
Analyze consumer behavior insights
Gather operational metrics
Analyze operational metrics
Lead data-driven business reviews
Advocate cross-functionally
Collaborate with internal teams
Deliver structured partner feedback
Shape product roadmap
Ensure delivery meets commitments
Ensure delivery meets SLAs
Co-design promotional campaigns
Manage commercial compliance
Manage contract adjustments
How You'll Work.
Team & Collaboration
Cross-functional projects; Internal Wing teams; Product and Hardware/Software teams; Operations teams; Marketing teams; Legal teams; Finance teams
Communication Scope
Data visualization; Presentation
Process & Methodology
Project management, Cross-functional projects, Multi-site rollouts
Full Job Description
About Wing: Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. About the Role: Wing is seeking a Senior Strategic Partner Manager to join our Partnerships team. This role is based remotely in the United States. In this role, you will be the strategic, collaborative, and highly analytical quarterback for our top-tier enterprise partnerships. You will own the post-sign relationship by driving deep partner integration, joint business planning, operational excellence, and contract expansions. We are looking for an entrepreneurial owner who can navigate complex, multi-stakeholder environments and proactively solve operational bottlenecks. You will act as the bridge between Wing’s technology and our partners' real-world operations to deliver long-term value. What You’ll Do: Cultivate & Own Enterprise Relationships: Serve as the trusted, primary adviser for executive stakeholders across key verticals, including Retail, QSR, and emerging sectors. Drive Strategic Account Growth: Identify and execute expansion opportunities (e.g., new locations, new product categories, marketing initiatives etc.) within your existing portfolio to drive mutual volume and revenue growth. Project Ma
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