Datavant
Healthcare
SeniorStrategicEngagementLead
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Strategic Engagement Lead at Datavant. Skills: Customer success, Value realization, Account management. Own account management. Own value management”
What You'll Achieve.
Maximize value; Accelerate time to patient impact; Accelerate business impact; Foster long-term relationships; Foster expansive relationships; Achieve commercial outcomes; Achieve value realization; Achieve customer satisfaction; Achieve renewals; Achieve adoption; Achieve advocacy; Achieve retention
Industry & Context.
Problem solving
Commute to office, Commute to client sites
What They're Looking For.
Must Have
10+ years experience healthcare technology, 10+ years customer facing roles, Experience working within RWD health analytic companies, Experience working within CROs, Experience working within systems integrators, Experience in pharmaceutical and life sciences space, Understanding of drug development, Understanding of clinical trials
Nice to Have
Living within commutable distance to Boston, MA
What You'll Do.
Own account management
Drive end-to-end acceleration of value
Learn customer goals and strategies
Understand customer goals and strategies
Support customer goals with solutions
Excel in program management
Excel in decision-making
Balance analysis with speed
Prioritize effectively
Escalate complex edge cases
Influence future lifetime value
Drive product adoption
Drive customer satisfaction
Drive clarity for customers
Drive scalability for customers
Work with cross-functional partners
Influence product strategies
Influence sales strategies
Take self-service approach
Navigate questions internally
Navigate questions externally
Communicate effectively
Maintain internal relationships
Maintain external relationships
Create customer-centric culture
How You'll Work.
Team & Collaboration
Cross-functional partners; Account teams
Communication Scope
Communication; Presentation
Process & Methodology
Program management, Project management
Full Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. What We’re Looking For We are looking for an experienced Senior Strategic Engagement Lead who thrives in a fast-paced environment. Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives - maximizing value, accelerating time to patient and business impact, and fostering long-term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers. This role includes responsibilities for commercial outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and post-sale activities (e.g., delivery, adoption, advocacy, retention, etc.). What You Will Do Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end acceleration of value within your portfolio. Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowi
Applying for this Senior Strategic Engagement Lead role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Datavant?
Real rants from real employees. Read before you apply.