SeniorStrategicCustomerSuccessManager

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. About the team building trust and alignment through strong communication and strategic thinking. What do we need from you? 5+ years of experience in Customer Success, Account Management, or Sales within a SaaS/PLG environment. Strong track record of owning and growing complex Enterprise accounts, especially those with multi-team and multi-product usage. Skilled in analyzing customer data to drive strategic outcomes and uncover trends that inform proactive engagement. Confident with tools like Salesforce, Gainsight, and other CS systems; dedicated to keeping internal systems up-to-date and accurate. Demonstrated ability to operate autonomously, influence cross-functional decisions, and contribute to team growth and maturity. Excellent communicator with strong business acumen and a sharp eye for balancing customer satisfaction and company goals. Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. If you are an individual with a disability and would like to request