Block
Technology
SeniorStrategicAccountManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Strategic Account Manager at Block. Skills: Account management, Business development, Sales, Client relationships. Build partnerships. Establish lasting relationships”
What You'll Achieve.
Retain and grow presence; Achieve revenue metric goals; Prevent churn
Industry & Context.
Root cause analysis
Travel to customers
What They're Looking For.
Must Have
5+ years experience in account management, 5+ years experience in business development, 5+ years experience in consulting, 5+ years experience in partnerships, 5+ years experience in sales, 5+ years experience in sales engineering, Experience achieving revenue metric goals, Experience with growth and churn prevention, In-depth experience collaborating internally, Experience with complex deals, Experience with partnerships, Experience requirements gathering, Experience building business cases, Formal sales methodology training, Experience conducting formal QBRs, Experience supporting go-to-market efforts, Business fluency in French, Business fluency in English
Nice to Have
Experience managing high-value technical accounts, Experience in Mid-Market Account Management, Experience in business development, Experience in consulting, Experience in partnerships, Experience in sales, Experience in sales engineering, Experience working with senior decision makers, Experience presenting to senior decision makers, Experience managing projects with multiple company partners
What You'll Do.
Establish lasting relationships
Retain and grow presence
Take ownership of managed book
Oversee business prioritization
Oversee financial contract structuring
Oversee legal negotiations
Oversee technology strategy
Oversee ongoing account management
Discover challenges with customers
Discover aspirations with customers
Grow success through up-sell
Grow success through cross-sell
Partner with sales colleagues
Establish newly onboarded customers
Grow newly onboarded customers
Curate analysis of product performance
Provide feedback to product roadmap
How You'll Work.
Team & Collaboration
Work with product; Work with engineering; Work with finance; Work with implementation; Work with marketing; Work with legal; Work with sales
Communication Scope
Presenting to executives; Formal QBRs
Full Job Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Global Account Management team is looking for a tenured account manager, consultant, or sales professional with experience managing high-value technical accounts to help retain and grow Square's presence in the Mid-Market space across France. You will work with top C-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations. You will identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value clients. The ideal candidate will have worked in Mid-Market Account Management, business development, consulting, partnerships, sales or sales engineering and will be well-versed in working wi
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