Block
Financial Services
SeniorStrategicAccountManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Strategic Account Manager at Block. Skills: Account management, Sales, Client relationships, Revenue generation. Build partnerships with existing customers. Establish lasting relationships with customers”
What You'll Achieve.
Retain and grow presence; Grow customer success
Industry & Context.
Finding creative ways
Travel to visit customers
What They're Looking For.
Must Have
5+ years experience in account management, 5+ years experience in business development, 5+ years experience in consulting, 5+ years experience in partnerships, 5+ years experience in sales, 5+ years experience in sales engineering, Experience achieving revenue metric goals, Experience managing projects with multiple company partners, In-depth experience collaborating internally with partners, Experience requirements gathering with customers, Experience building business cases, Formal sales methodology training, Experience conducting formal QBRs, Experience supporting go-to-market efforts, Business fluency in Spanish, Business fluency in English
Nice to Have
Experience managing high-value technical accounts, Experience working in Mid-Market Account Management, Experience working in business development, Experience working in consulting, Experience working in partnerships, Experience working in sales, Experience working in sales engineering, Experience working with and presenting to senior decision makers, Experience with C-level executives, Experience with IT decision makers, Experience with finance decision makers, Experience with operations decision makers
What You'll Do.
Build partnerships with existing customers
Establish lasting relationships with customers
Retain and grow presence in organizations
Take ownership of managed book
Oversee business prioritization
Oversee financial contract structuring
Oversee legal negotiations
Oversee technology strategy
Oversee ongoing account management
Discover customer challenges
Discover customer aspirations
Grow customer success through up-sell
Grow customer success through cross-sell
Partner with sales colleagues
Establish newly onboarded customers
Grow newly onboarded customers
Curate analysis of product performance
Provide feedback for product roadmap
How You'll Work.
Team & Collaboration
Work with product; Work with engineering; Work with finance; Work with implementation; Work with marketing; Work with legal; Work with sales; Collaborate internally with partners; Partner with sales colleagues
Communication Scope
Presenting to senior decision makers; Presenting to C-level executives
Process & Methodology
Project management
Full Job Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Global Account Management team is looking for a tenured account manager, consultant, or sales professional with experience managing high-value technical accounts to help retain and grow Square's presence in the Mid-Market space across Spain. You will work with top C-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations. You will identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value clients. The ideal candidate will have worked in Mid-Market Account Management, business development, consulting, partnerships, sales or sales engineering and will be well-versed in working wit
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