Twilio
SeniorStrategicAccountExecutive
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“Senior Strategic Account Executive at Twilio. Skills: Strategic Account Management, Consultative Sales, Revenue Growth. Lead total account relationships with enterprise customers. Deliver Twilio Platform Vision”
What You'll Achieve.
Consistently deliver revenue, gross margin, and gross profit results; Consistently achieve goals; Drive profitable revenue growth
Industry & Context.
Highly analytical products and solutions; Analytical account development strategy
Approximately 20% travel is anticipated
What They're Looking For.
Must Have
10 years of sales experience, 5 years dedicated to major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers, Accountable for the total account relationship, including pipeline generation, customer acquisition, and multi-product solution adoption, Comfortable working with business and highly technical leaders, Analytical account development strategy based on making multi product selling the default sales motion, Demonstrated track record of managing business forecasts and financial models, Entrepreneurial mindset with appetite to define processes and build programs, Record of delivering profitable revenue and gross profit results, especially for large-scale and enterprise customers, Excellent verbal and written communication skills
Nice to Have
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms, Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments, Software, SaaS, CPaas or PaaS selling experience, Familiarity with commerce platforms/two sided marketplaces
What You'll Do.
Lead total account relationships with enterprise customers
Deliver Twilio Platform Vision
Grow Twilio's entire platform business
Drive highly analytical and consultative sales
Make multi-product selling the default sales motion
Manage and expand important Retail customer accounts
and execute account strategy
and gross profit results
Help customers unlock value across portfolio
Serve on a cross-functional account team
Drive solution adoption
Run a disciplined forecast
Drive profitable revenue growth
Run highly consultative sales cycles
Become a strategic partner with largest customers
Focus on deep discovery
Listen to customer needs
Be an effective champion for customer point of view
Generate and maintain accurate sales pipeline
Maintain sales forecast
Establish trusted subject matter expert
Share industry updates and changes
How You'll Work.
Team & Collaboration
Build deep partnerships across Specialist Sales, Product Management, Finance, Support, and Operations; Partner closely with Specialist Sales organization; Serve on a cross-functional account team including Product Specialists, Value Engineering, and Customer Value specialists
Communication Scope
Excellent verbal and written communication skills
Full Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to lead total account relationships with our enterprise customers by delivering our Twilio Platform Vision. You will be directly responsible for becoming an essential strategic partner and growing Twilio’s entire platform business across your assigned customers. As a Senior Strategic Account Executive, you will drive highly analytical and consultative sales aimed at making multi-product selling the default sales motion with customers that are running large scale, global businesses. This role is highly cross functional, and your success will depend on building deep partnerships across Specialist Sales, Product Management, Finance, Support, and Operations. Responsibilities In this role, you’ll: Manage and expand some of our most important Retail customer accounts by focusing on the total account relationship across the entire Twilio platform. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Help customers unlock value seamlessly across our portfolio by partnering closely with the Specialist
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