Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, Logistics
SeniorStationManager
“Senior Station Manager at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Manage operations, area and shift managers. Coach and mentor team”
What You'll Achieve.
Meet and exceed business plan
Industry & Context.
Problem-solving; Analytical track record
Flexible to work variety of hours, Work overnight, Work weekends, Work holidays
What They're Looking For.
Must Have
7+ years direct management experience, Logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment experience, Demonstrated track record of delivering performance and financial based results, Experience with performance metrics, Experience with process improvement, Experience with lean techniques, Experience with full lifecycle staffing, Analytical track record of digging into data, Experience managing third party resources, Experience managing contingent workforce
Nice to Have
Degree in Engineering, Operations or related field, MBA preferred, Experience in a startup environment, Ability to handle changing priorities, Use good judgment in stressful situations, Interest in long-term career development
What You'll Do.
area and shift managers
Coach and mentor team
Ensure performance objectives are met
Build positive employee relations
Build leadership bench strength
Ensure overall safety
Ensure customer experience
Ensure people development
Drive vision for station team
Create quality initiatives
Create process change initiatives
Create lean initiatives
Solve problems for closing gaps
Set and clarify requirements
Set and clarify expectations
Hold Ops Managers accountable
Manage environment for delivery
Manage day-to-day relationships with DSPs
Present operational metrics
Hire and develop top talent
Create and implement talent plan
Source and nurture ideas
Roll ideas into improvement plans
Cultivate culture and engagement
Take proactive steps for best practices
Work with key business partners
Build and secure support for projects
Secure resources for projects
Provide needed support for initiatives
Provide resources for initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Key business partners
Communication Scope
Written communication; Verbal communication
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