Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, Logistics
SeniorStationManager
“Senior Station Manager at Amazon.com Services LLC. Skills: Operations management, People development, Process improvement. Manage delivery station operations. Lead a team of managers”
What You'll Achieve.
Meet performance objectives; Exceed business plan
Industry & Context.
Problem-solving; Root cause analysis
Flexible to work variety of hours, Overnight work, Weekend work, Holiday work
What They're Looking For.
Must Have
2+ years of Amazon experience, 7+ years’ direct management experience, Demonstrated track record of delivering performance and financial based results, Experience with performance metrics, Experience with process improvement, Experience with lean techniques, Experience with the full lifecycle staffing, analytical track record of digging into data, Excellent communication skills, Experience managing third party resources, Experience managing contingent workforce
Nice to Have
Degree in Engineering, Degree in Operations, MBA preferred, Experience in a startup environment, Ability to handle changing priorities, use good judgment in stressful situations, Interest in long-term career development
What You'll Do.
Manage delivery station operations
Lead a team of managers
Coach and mentor the team
Ensure performance objectives are met
Build positive employee relations
Build leadership bench strength
Ensure overall safety
Ensure customer experience
Ensure people development
Drive vision for station team
Create quality initiatives
Create process change initiatives
Create lean initiatives
Enable functional area to meet business plan
Enable DS to meet business plan
Problem-solve for closing performance gaps
Problem-solve for closing goal gaps
Set requirements for managers
Clarify expectations for managers
Measure manager performance
Provide feedback to managers
Hold Ops Managers accountable
Manage delivery of Amazon orders
Manage day-to-day relationships with DSPs
Present operational metrics to leadership
Implement a talent plan
Source ideas for improvement
Nurture ideas for improvement
Roll ideas into improvement plans
Cultivate culture throughout team
Cultivate engagement throughout team
Ensure best practices are shared
Work with key business partners
Build support for projects
Secure resources for projects
Provide support for staff initiatives
Provide resources for staff initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Key business partners
Communication Scope
Written communication; Verbal communication
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