Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, Logistics
SeniorStationManager
“Senior Station Manager at Amazon.com Services LLC. Skills: Operations management, People development, Process improvement. Manage operations managers. Coach and mentor team”
What You'll Achieve.
Meet and exceed business plan
Industry & Context.
Problem-solving; Data analysis
Flexible to work variety of hours, Work overnight, Work weekends, Work holidays
What They're Looking For.
Must Have
7+ years direct management experience, Experience with performance metrics, Experience with process improvement, Experience with lean techniques, Experience with full lifecycle staffing, Analytical track record digging into data, Experience managing third party resources, Experience managing contingent workforce
Nice to Have
Degree in Engineering, Degree in Operations, MBA preferred, Experience in startup environment, Ability to handle changing priorities, Ability to use good judgment in stressful situations, Interest in long-term career development
What You'll Do.
Manage operations managers
Coach and mentor team
Ensure performance objectives are met
Build positive employee relations
Build leadership bench strength
Ensure customer experience
Ensure people development
Drive vision for station team
Create quality initiatives
Create process change initiatives
Create lean initiatives
Solve problems for closing gaps
Set requirements for managers
Clarify expectations for managers
Measure manager performance
Provide feedback to managers
Hold managers accountable
Manage delivery environment
Manage day-to-day relationships with DSPs
Present operational metrics
Implement talent plan
Source ideas from managers
Nurture ideas from managers
Roll ideas into improvement plans
Cultivate culture and engagement
Ensure best practices are shared
Work with key business partners
Build support for projects
Secure resources for projects
Provide support for staff initiatives
Provide resources for staff initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Key business partners
Communication Scope
Written communication; Verbal communication
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