Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, Logistics
SeniorStationManager
“Senior Station Manager at Amazon.com Services LLC. Skills: Operations management, People development, Process improvement. Manage delivery station operations. Lead a team of managers”
What You'll Achieve.
Meet and exceed business plan; Deliver performance results; Deliver financial results
Industry & Context.
Problem-solves for closing gaps; Digging into data; Finding solutions
Flexible to work variety of hours, Work overnight, Work weekends, Work holidays
What They're Looking For.
Must Have
2+ years of Amazon experience, 7+ years direct management experience, Demonstrated track record of delivering performance and financial based results, Experience with performance metrics, Experience with process improvement, Experience with lean techniques, Experience with full lifecycle staffing, Analytical track record of digging into data, Experience managing third party resources, Experience managing contingent workforce
Nice to Have
Degree in Engineering, Operations or related field, MBA preferred, Experience in a startup environment, Ability to handle changing priorities, Use good judgment in stressful situations, Interest in long-term career development
What You'll Do.
Manage delivery station operations
Lead a team of managers
Coach and mentor team
Ensure performance objectives are met
Build positive employee relations
Build leadership bench strength
Ensure overall safety
Ensure customer experience
Ensure people development
Drive vision for station team
Create quality initiatives
Create process change initiatives
Create lean initiatives
Close gaps between performance and goals
Set requirements for managers
Clarify expectations for managers
Measure manager performance
Provide feedback to managers
Hold managers accountable
Manage delivery of Amazon orders
Manage day-to-day relationships with DSPs
Present operational metrics
Create talent plan for site
Implement talent plan for site
Source ideas from managers
Nurture ideas from managers
Roll ideas into improvement plans
Cultivate culture and engagement
Ensure best practices are shared
Build support for projects
Secure resources for projects
Provide support for staff initiatives
Provide resources for staff initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Delivery Service Providers; Senior leadership team; Transport & Sortation; DSP Management; Finance; Loss Prevention; IT; HR; ACES; Engineering
Communication Scope
Written communication; Verbal communication
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