Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, Logistics

SeniorStationManager

$135–183k Charlotte, North Carolina, United States FULL TIME
The Brief

“Senior Station Manager at Amazon.com Services LLC. Skills: Operations management, People development, Process improvement. Manage delivery station operations. Lead a team of managers”

What You'll Achieve.

Meet and exceed business plan; Deliver performance results; Deliver financial results

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, Logistics
Problems you'll solve

Problem-solves for closing gaps; Digging into data; Finding solutions

Eligibility Requirements

Flexible to work variety of hours, Work overnight, Work weekends, Work holidays

What They're Looking For.

Must Have

2+ years of Amazon experience, 7+ years direct management experience, Demonstrated track record of delivering performance and financial based results, Experience with performance metrics, Experience with process improvement, Experience with lean techniques, Experience with full lifecycle staffing, Analytical track record of digging into data, Experience managing third party resources, Experience managing contingent workforce

Nice to Have

Degree in Engineering, Operations or related field, MBA preferred, Experience in a startup environment, Ability to handle changing priorities, Use good judgment in stressful situations, Interest in long-term career development

What You'll Do.

Manage delivery station operations

Lead a team of managers

Coach and mentor team

Ensure performance objectives are met

Build positive employee relations

Build leadership bench strength

Ensure overall safety

Ensure customer experience

Ensure people development

Drive vision for station team

Create quality initiatives

Create process change initiatives

Create lean initiatives

Close gaps between performance and goals

Set requirements for managers

Clarify expectations for managers

Measure manager performance

Provide feedback to managers

Hold managers accountable

Manage delivery of Amazon orders

Manage day-to-day relationships with DSPs

Present operational metrics

Create talent plan for site

Implement talent plan for site

Source ideas from managers

Nurture ideas from managers

Roll ideas into improvement plans

Cultivate culture and engagement

Ensure best practices are shared

Build support for projects

Secure resources for projects

Provide support for staff initiatives

Provide resources for staff initiatives

How You'll Work.

Team & Collaboration

Cross-functional teams; Delivery Service Providers; Senior leadership team; Transport & Sortation; DSP Management; Finance; Loss Prevention; IT; HR; ACES; Engineering

Communication Scope

Written communication; Verbal communication

Free ATS check

Applying for this Senior Station Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon.com Services LLC?

Real rants from real employees. Read before you apply.

Read Company Rants →