Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, Logistics

SeniorStationManager

$135–183k Akron, Ohio, United States FULL TIME
The Brief

“Senior Station Manager at Amazon.com Services LLC. Skills: Operations management, People development, Process improvement. Manage team of Operations Managers. Manage team of Area Managers”

What You'll Achieve.

Meet budgetary objectives; Meet people development objectives; Meet operations objectives; Meet performance objectives; Exceed business plan

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, Logistics
Problems you'll solve

Problem-solving; Data analysis

Eligibility Requirements

Flexible work hours, Work overnight, Work weekends, Work holidays

What They're Looking For.

Must Have

7+ years direct management experience, Experience with performance metrics, Experience with process improvement, Experience with lean techniques, Experience with full lifecycle staffing, Analytical track record, Experience managing third party resources, Experience managing contingent workforce

Nice to Have

Degree in Engineering, Degree in Operations, MBA preferred, Experience in startup environment, Ability to handle changing priorities, Use good judgment in stressful situations, Interest in long-term career development

What You'll Do.

Manage team of Operations Managers

Manage team of Area Managers

Manage team of Shift Managers

Coach team to meet performance objectives

Mentor team to meet performance objectives

Build positive employee relations

Build leadership bench strength

Ensure safety for delivery station operations

Ensure quality for delivery station operations

Ensure performance for delivery station operations

Ensure customer experience for delivery station operations

Ensure people development for delivery station operations

Drive vision for station team

Create quality initiatives

Create process change initiatives

Create lean initiatives

Enable functional area to meet business plan

Enable DS to meet business plan

Problem-solve for closing performance gaps

Problem-solve for closing goal gaps

Set requirements for Operations Managers

Clarify requirements for Operations Managers

Set expectations for Operations Managers

Clarify expectations for Operations Managers

Measure performance of Ops Managers

Provide feedback to Ops Managers

Hold Ops Managers accountable for performance

Manage environment for delivery of Amazon orders

Manage day-to-day relationships with DSPs

Present operational metrics to senior leadership

Create talent plan for site

Implement talent plan for site

Source ideas from managers

Nurture ideas from managers

Roll ideas into improvement plans

Cultivate culture throughout delivery station

Cultivate engagement throughout delivery station

Ensure best practices are shared

Work with Transport & Sortation

Work with DSP Management

Work with Loss Prevention

Work with Engineering

Build support for projects

Secure support for projects

Build resources for projects

Secure resources for projects

Provide support for staff initiatives

Provide resources for staff initiatives

How You'll Work.

Team & Collaboration

Cross-functional teams; Key business partners

Communication Scope

Written communication; Verbal communication

Free ATS check

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