Suger

SaaS

Senior/StaffProductDesigner

CA$130–180k Vancouver, British Columbia, Canada FULL TIME Remote Friendly
The Brief

“Senior / Staff Product Designer at Suger. Skills: User experience, Interface design, Visual design, Design systems. Design end-to-end user journeys. Iterate on user experience”

Industry & Context.

SaaS
Problems you'll solve

Uncover problems; Uncover opportunities; Troubleshooting

What They're Looking For.

Must Have

4+ years product design experience, Understanding of full product lifecycle, Excellent communication skills, Critical thinking skills

Nice to Have

Experience in B2B SaaS, Experience in developer platforms, Experience in enterprise software, Experience with AI-powered products, Experience with automation, Experience with APIs, Experience with data-intensive systems, Experience with Salesforce, Experience with HubSpot, Experience with sales operations, Experience with billing systems, Experience with cloud marketplaces

What You'll Do.

Design end-to-end user journeys

Iterate on user experience

Balance customer impact

Balance system reliability

Balance engineering complexity

Gather qualitative feedback

Gather quantitative feedback

Support troubleshooting

Develop product vision

Develop product strategy

Develop product roadmap

Design AI-driven automation experiences

Balance speed with trust

Balance speed with transparency

Balance speed with control

Test AI-enabled products

Validate AI-enabled products

Ship AI-enabled products

How You'll Work.

Team & Collaboration

Partner with product; Partner with engineering; Partner with GTM teams; Collaborate with customers; Work with Customer Success; Partner with engineering

Communication Scope

Speak the language

Process & Methodology

Roadmap planning

Free ATS check

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