Suger
SaaS
Senior/StaffProductDesigner
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior / Staff Product Designer at Suger. Skills: User experience, Interface design, Visual design, Design systems. Design end-to-end user journeys. Iterate on user experience”
Industry & Context.
Uncover problems; Uncover opportunities; Troubleshooting
What They're Looking For.
Must Have
4+ years product design experience, Understanding of full product lifecycle, Excellent communication skills, Critical thinking skills
Nice to Have
Experience in B2B SaaS, Experience in developer platforms, Experience in enterprise software, Experience with AI-powered products, Experience with automation, Experience with APIs, Experience with data-intensive systems, Experience with Salesforce, Experience with HubSpot, Experience with sales operations, Experience with billing systems, Experience with cloud marketplaces
What You'll Do.
Design end-to-end user journeys
Iterate on user experience
Balance customer impact
Balance system reliability
Balance engineering complexity
Gather qualitative feedback
Gather quantitative feedback
Support troubleshooting
Develop product vision
Develop product strategy
Develop product roadmap
Design AI-driven automation experiences
Balance speed with trust
Balance speed with transparency
Balance speed with control
Test AI-enabled products
Validate AI-enabled products
Ship AI-enabled products
How You'll Work.
Team & Collaboration
Partner with product; Partner with engineering; Partner with GTM teams; Collaborate with customers; Work with Customer Success; Partner with engineering
Communication Scope
Speak the language
Process & Methodology
Roadmap planning
Full Job Description
## Description About Us Suger helps B2B software companies sell through cloud marketplaces like AWS, Azure, GCP, Oracle, Alibaba, and Snowflake - now one of the fastest-growing enterprise sales channels. Marketplace sales are operationally complex: pricing, contracting, billing, revenue recognition, and compliance all intersect across multiple cloud providers. Suger removes this complexity with an API-first revenue platform that powers quote-to-cash and marketplace workflows at scale. Launched in 2022, Suger works with over 250 B2B customers, from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta. We’re a Series A company backed by Threshold VC, Craft Ventures, Intel Capital, and Y Combinator. We’re hiring a Senior Product Designer to lead design for critical parts of Suger’s platform, with a focus on AI-driven automation in revenue operations. In this role, you’ll design how customers interact with complex enterprise workflows across pricing, contracting, billing, and compliance - areas where correctness, trust, and explainability matter as much as speed. You’ll partner closely with product, engineering, and GTM teams (and directly with customers) to turn messy operational realities into intuitive, scalable product experiences. This role is ideal for a Product Designer who: • Enjoys owning ambiguous, high-impact problem spaces and bringing clarity through design • Is excited by complex systems, platform products, and enterprise UX • Wants to shape how AI is used in real customer workflows (not just prototypes), including human-in-the-loop design • Can move from strategy to details—defining interaction patterns, microcopy, and visual hierarchy with craft • Is comfortable working closely with senior engineers and enterprise customers to design and deliver thoughtful, high-quality product experiences We work in a hybrid work model, with 4 days per week in the Downtown office. ## In this role, you will Design end-to-
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