Suger

SaaS

Senior/StaffProductDesigner

CA$130–180k Vancouver, British Columbia, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior / Staff Product Designer at Suger. Skills: User experience, Interface design, Visual design, Design systems. Design end-to-end user journeys. Iterate on user experience”

Industry & Context.

SaaS
Problems you'll solve

Uncover problems; Uncover opportunities; Troubleshooting

What They're Looking For.

Must Have

4+ years product design experience, Understanding of full product lifecycle, Excellent communication skills, Critical thinking skills

Nice to Have

Experience in B2B SaaS, Experience in developer platforms, Experience in enterprise software, Experience with AI-powered products, Experience with automation, Experience with APIs, Experience with data-intensive systems, Experience with Salesforce, Experience with HubSpot, Experience with sales operations, Experience with billing systems, Experience with cloud marketplaces

What You'll Do.

Design end-to-end user journeys

Iterate on user experience

Balance customer impact

Balance system reliability

Balance engineering complexity

Gather qualitative feedback

Gather quantitative feedback

Support troubleshooting

Develop product vision

Develop product strategy

Develop product roadmap

Design AI-driven automation experiences

Balance speed with trust

Balance speed with transparency

Balance speed with control

Test AI-enabled products

Validate AI-enabled products

Ship AI-enabled products

How You'll Work.

Team & Collaboration

Partner with product; Partner with engineering; Partner with GTM teams; Collaborate with customers; Work with Customer Success; Partner with engineering

Communication Scope

Speak the language

Process & Methodology

Roadmap planning

Full Job Description

## Description About Us   Suger helps B2B software companies sell through cloud marketplaces like AWS, Azure, GCP, Oracle, Alibaba, and Snowflake - now one of the fastest-growing enterprise sales channels.   Marketplace sales are operationally complex: pricing, contracting, billing, revenue recognition, and compliance all intersect across multiple cloud providers. Suger removes this complexity with an API-first revenue platform that powers quote-to-cash and marketplace workflows at scale.   Launched in 2022, Suger works with over 250 B2B customers, from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta. We’re a Series A company backed by Threshold VC, Craft Ventures, Intel Capital, and Y Combinator.   We’re hiring a Senior Product Designer to lead design for critical parts of Suger’s platform, with a focus on AI-driven automation in revenue operations.   In this role, you’ll design how customers interact with complex enterprise workflows across pricing, contracting, billing, and compliance - areas where correctness, trust, and explainability matter as much as speed. You’ll partner closely with product, engineering, and GTM teams (and directly with customers) to turn messy operational realities into intuitive, scalable product experiences.   This role is ideal for a Product Designer who: • Enjoys owning ambiguous, high-impact problem spaces and bringing clarity through design • Is excited by complex systems, platform products, and enterprise UX • Wants to shape how AI is used in real customer workflows (not just prototypes), including human-in-the-loop design • Can move from strategy to details—defining interaction patterns, microcopy, and visual hierarchy with craft • Is comfortable working closely with senior engineers and enterprise customers to design and deliver thoughtful, high-quality product experiences   We work in a hybrid work model, with 4 days per week in the Downtown office. ## In this role, you will Design end-to-

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