Nagarro
Digital Product Engineering
SeniorStaffEngineer,Servicenow
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“Senior Staff Engineer, Servicenow at Nagarro. Skills: ServiceNow Development, ServiceNow integrations, Scripting. Develop and implement technical solutions. Conduct component Integration Tests”
What You'll Achieve.
Meet the client's needs; High standards of delivery detail
Industry & Context.
Ability to translate business requirements into technical solutions; Troubleshooting and resolving complex bugs; Coming up with solutions to any issue that is raised during code/design review
What They're Looking For.
Must Have
7.5+ years experience in ServiceNow Development specializing in APM, CSM Module and HRSD, Hands-on experience in ServiceNow integrations with third-party systems, Experience in either of other modules i. e. ITOM or GRC or HRSD and ITIL knowledge, Demonstrated experience in implementing ServiceNow integrations with third-party platforms, understanding of ITIL principles, Ability to translate business requirements into technical solutions, Develop and implement technical solutions and conduct component Integration Tests, Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS), Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs, Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail
Nice to Have
ServiceNow SPM module certification
What You'll Do.
Develop and implement technical solutions
Conduct component Integration Tests
Configure ServiceNow using scripting
Understanding functional requirements thoroughly
Analyzing the clients needs in the context of the project
Envisioning the overall solution for defined functional and non-functional requirements
Determining and implementing design methodologies and toolsets
Enabling application development by coordinating requirements
Leading/supporting UAT and production rollouts
and validating WBS and estimated effort for given module/task
Addressing issues promptly
Responding positively to setbacks and challenges with a mindset of continuous improvement
Giving constructive feedback to the team members
Setting clear expectations
Helping the team in troubleshooting and resolving complex bugs
Coming up with solutions to any issue that is raised during code/design review
Carrying out POCs to make sure that suggested design/technologies meet the requirements
How You'll Work.
Team & Collaboration
Communicating effectively with users, other technical teams, and management; Mentoring the team members; Helping the team in troubleshooting and resolving complex bugs; Giving constructive feedback to the team members
Communication Scope
Communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
Process & Methodology
Creating, understanding, and validating WBS and estimated effort for given module/task, Coordinating requirements, schedules, and activities
Full Job Description
👋🏼We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in. REQUIREMENTS: * Experience 7.5+ years * Strong experience in ServiceNow Development specializing in APM, CSM Module and HRSD. * Hands-on experience in ServiceNow integrations with third-party systems. * Experience in either of other modules i.e. ITOM or GRC or HRSD and ITIL knowledge. * Candidate should have ServiceNow SPM module certification. * Demonstrated experience in implementing ServiceNow integrations with third-party platforms. * Strong understanding of ITIL principles * Ability to translate business requirements into technical solutions * Develop and implement technical solutions and conduct component Integration Tests. * Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS) * Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs * Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail. RESPONSIBILITIES: * Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project * Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it. * Determining and implementing design methodologies and toolsets * Enabling application development by coordinating requirements, schedules, and activities. * Being able to lead/support UAT and producti
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