Gong.io
SaaS
SeniorSREEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior SRE Engineer at Gong.io. Skills: Site Reliability Engineering, Production Reliability, SaaS platform. Design scalable systems. Build scalable systems”
Industry & Context.
Problem solving
On-call rotations
What They're Looking For.
Must Have
7+ years of experience in SRE, DevOps, or Production Engineering roles, Deep understanding of distributed systems, Deep understanding of failure modes, Deep understanding of resiliency patterns, Deep understanding of observability, Deep understanding of operating large-scale production services running on Kubernetes, Hands-on with building and owning monitoring tools, Experienced with CI/CD tools, Proficient with infrastructure-as-code tools, Solid experience with cloud platforms
Nice to Have
Experience with Java, AWS preferred
What You'll Do.
Design scalable systems
Build scalable systems
Maintain scalable systems
Design fault-tolerant systems
Build fault-tolerant systems
Maintain fault-tolerant systems
Define reliability processes
Enforce reliability processes
Lead incident responses
Manage on-call rotations
Solve observability challenges
Solve testing challenges
Solve production stability challenges
Solve development productivity challenges
Improve reliability through data
Build self-service capabilities
Collaborate with engineering teams
Collaborate with product teams
Collaborate with support teams
Embed reliability into everything
Promote operational excellence
How You'll Work.
Team & Collaboration
Cross-team projects; Engineering teams; Product teams; Support teams
Process & Methodology
Cross-team projects
Full Job Description
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Senior SRE Engineer At Gong, we’re on a mission to help companies unlock reality and reach their full potential. As a Senior Site Reliability Engineer (SRE), you’ll play a key role in shaping our new Production Reliability domain. You’ll drive reliability initiatives, lead cross-team projects, and ensure our SaaS platform stays robust, scalable, and efficient. This is a high-impact, hands-on role that demands technical expertise and a proactive approach. You'll Own Design, build, and maintain scalable, fault-tolerant systems. Define and enforce reliability processes, SLOs, SLIs, and SLAs. Lead complex incident responses, including on-call rotations and postmortems. You'll Solve Challenges related to observability, testing, production stability, and development productivity. Reliability improvements through data-driven decisions. Complex production inc
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