Amazon Web Services
Technology
SeniorSpecialistSolutionsArchitect,AmazonConnect(ContactCenterSolutionsWFM,CRM)
“Senior Specialist Solutions Architect, Amazon Connect (Contact Center Solutions WFM, CRM) at Amazon Web Services. Skills: Amazon Connect, Contact Center Solutions, AWS Architecture. Own technical engagement and ultimate success around specific. Discuss complex technical details with engineers”
Industry & Context.
Solve complex challenges
What They're Looking For.
Must Have
3+ years design, implementation, or consulting in applications and infrastructures, 4+ years contact center experience, 7+ years specific technology domain areas experience, 7+ years IT development or implementation/consulting in software or Internet industries experience
Nice to Have
5+ years infrastructure architecture, database architecture and networking experience, Experience shaping business strategy for technical products or services, Experience migrating or transforming legacy customer solutions to the cloud, Knowledge of software development tools and methodologies, Knowledge of presentations and whiteboarding skills, Experience working within software development or Internet-related industries, AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, Associate's degree or above, Bachelor's degree in computer science or equivalent, 4+ years of professional or military experience
What You'll Do.
Own technical engagement and ultimate success around specific
Discuss complex technical details with engineers
Brief executive audience
Engage with AWS solutions architects
Engage with partner organizations
Engage with professional services organizations
Drive large sales opportunities to closure
Provide customers with deep technical expertise
Advance adoption of AWS products
Collaborate with specialist teams
Collaborate with sales teams
Collaborate with marketing teams
Collaborate with products teams
Ideate around customers’ challenging business problems
Act as trusted advisor to line of business
Act as trusted advisor to C-suite leaders
Lead architectural reviews
Advance customer’s technical objectives
Act as thought leader
Share best practices through forums
Participate in public-speaking events
Participate as leader in AWS technical communities
Educate customers on AWS value proposition
Participate in architectural discussions
Ensure solutions are designed for successful deployment
Provide data and anecdotes back to specialist community
Provide data and anecdotes back to product teams
Act as primary point of contact for urgent
How You'll Work.
Team & Collaboration
Account Team; Specialist teams; Sales teams; Marketing teams; Products teams; Partner teams; Professional services organizations; Cross-functional teams
Communication Scope
Executive presentations; Technical documentation; Public speaking
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