Amazon Web Services Australia Pty Ltd
Cloud Computing
SeniorSpecialistSolutionsArchitect-AmazonConnect,AWS
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“Senior Specialist Solutions Architect - Amazon Connect, AWS at Amazon Web Services Australia Pty Ltd. Skills: Solutions Architecture, Amazon Connect, AWS. Represent customer feedback to product teams. Influence feature development”
Industry & Context.
Solve complex challenges; Solve novel technical challenges
What They're Looking For.
Must Have
7+ years design/implementation/consulting experience of distributed applications, 5+ years management of technical, customer facing resources, 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology
Nice to Have
Experience developing solutions and passion for hands-on experience with scripting/coding, History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises, Experience migrating or transforming legacy customer solutions to the cloud, Familiarity with common enterprise services, Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers, Written communication skills, Working knowledge of software development tools and methodologies, Experience working within software development or Internet-related industries, AWS Solution Architecture certification or relevant cloud expertise, Computer Science /relevant degree and/or experience highly desired
What You'll Do.
Represent customer feedback to product teams
Influence feature development
Influence future product roadmap
Provide advanced technical knowledge to GTM teams
Unblock customer business challenges
Act as a thought leader
Partner with Business Development teams
Define technical components of GTM concepts
Develop and support internal community of technical subject
Create field enablement materials
Integrate Amazon Web Services solutions into customer architectures
Meet with technical product managers
Collaborate to build demonstrations
Collaborate to test proofs of concept
Write technical content
Read technical news bulletins
Get hands-on with AWS
How You'll Work.
Team & Collaboration
Internal community; Broader SA population; Business Development teams; Technical product managers; Partners
Communication Scope
Executive presentations; Technical documentation
Full Job Description
Amazon Web Services (AWS) is proud to be the pioneer and widely recognised leader in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world, ranging from start-ups to leading web companies to Global 500 companies in industries such as financial services, pharmaceuticals, and manufacturing. AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist SA! The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilities - Represent the voice of the customer; bring customer feedback to product teams to influenc
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