Bitpanda

SeniorSpecialist,PartnerSuccess

Berlin, Berlin, Germany Remote Friendly
The Brief

“Senior Specialist, Partner Success at Bitpanda. Skills: Partner success, Client relationship management, Business development. Manage multi-threaded relationship build. Cross functional alignment”

What You'll Achieve.

Drive retention; Revenue within customer base; Increase performance ops planning; Establishment of best practices; Product roadmap initiatives; Development of end-user outreach; Monitor and report through business reviews; Provide ongoing recommendations; Product refinement; Alignment on performance, goals, strategic initiatives; Establish measurable milestones; Key objectives; Successful outcomes; Swift resolutions

Industry & Context.

Problems you'll solve

Creative problem solver

What They're Looking For.

Must Have

3+ years relevant work experience in client-facing roles for SaaS or fintech organisations, Expertise with leading projects, facilitating training workshops, and or liaising cross functionally to solve or enable customers business needs

Nice to Have

Native or C2 level in German & English

What You'll Do.

Manage multi-threaded relationship build

Cross functional alignment

Define mutual key business metrics

Collaborate on providing solutions

Lead and facilitate Quarterly Business Reviews

Collaborate to define strategic roadmap

Take ownership of critical meetings

Act as main point of escalation

How You'll Work.

Team & Collaboration

Cross functional alignment; Collaborate on providing solutions; Collaborate with partners; Knowledge sharing; Collaborative environment

Communication Scope

Excellent written and oral communication skills

Process & Methodology

Leading projects

Free ATS check

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