Scout Motors
SeniorSpecialist,MarketingOperations
“Senior Specialist, Marketing Operations at Scout Motors. Skills: Marketing operations, CRM, Data analysis, Project management. Support development of RFPs. Gather requirements for RFPs”
Industry & Context.
Root cause analysis; Troubleshooting
4-5 days per week in office, Regular in-person meetings, Regular in-person events, Convene with colleagues in person, Travel to participate in events
What They're Looking For.
Must Have
Bachelor's degree in Marketing, Business Administration or related field or equivalent work experience, 8+ years hands-on marketing operations experience, Experience supporting RFP processes and vendor selection, Proven experience coordinating multi-stakeholder CRM initiatives, Experience handling escalated customer or reservation-holder issues related to marketing data or assets, Advanced Jira experience (project setup, workflows, ticket management), Hands-on Salesforce CRM experience (supporting campaigns, coordination, data quality), Sigma experience (querying, validating data, building reports and dashboards), Practical experience using AI tools for analysis, reporting, or insight generation, Experience applying AI to operational efficiency, Ability to critically review and validate AI-generated outputs, Highly organized, analytical, and detail-driven, Comfortable managing multiple concurrent initiatives, Experienced working as a senior individual contributor without direct reports
Nice to Have
Bachelor's degree in Marketing, Business Administration or related field
What You'll Do.
Support development of RFPs
Gather requirements for RFPs
Coordinate RFP inputs
Support vendor evaluation and selection
Act as escalation point for reservation-holder asset issues
or system root causes
Coordinate resolution of asset issues
Own marketing and CRM reporting
Build marketing and CRM dashboards
Maintain marketing and CRM dashboards
Validate marketing and CRM dashboards
Build recurring reports in Sigma
Maintain recurring reports in Sigma
Validate recurring reports in Sigma
Maintain high standards for marketing and CRM data
Document data hygiene practices
Perform ongoing data quality checks
Manage Jira for marketing operations
Create projects in Jira
Manage tickets in Jira
Track dependencies in Jira
Coordinate CRM campaign projects
Organize CRM campaign requirements
Organize CRM campaign timelines
Organize CRM campaign handoffs
Gather and organize inputs for CRM initiatives
Gather and organize assets for CRM initiatives
Gather and organize approvals for CRM initiatives
Partner with UX teams on CRM initiatives
Partner with UX teams on lifecycle initiatives
Partner with Talent Community teams for employee engagement
Partner with Talent Community teams for internal CRM
Partner with Community Affairs teams on CRM initiatives
Partner with Community Affairs teams on marketing initiatives
Track marketing spend
Track campaign performance
Ensure visibility into pacing
Ensure visibility into outcomes
Ensure visibility into operational efficiency
Translate data into clear summaries
Translate data into insights
Apply AI tools to speed analysis
Apply AI tools to speed reporting
Apply AI tools to speed project intake
Apply AI tools to speed documentation
Keep projects organized
Keep projects well-documented
Deliver projects on time
How You'll Work.
Team & Collaboration
Cross-functional initiatives; Partner with UX teams; Partner with Talent Community teams; Partner with Community Affairs teams
Communication Scope
Summaries; Insights
Process & Methodology
Jira, Workflow management, Timeline management
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