Mastercard

Financial Services

SeniorSpecialist,FranchiseGrowth&Enablement

$83–132k Toronto, Ontario, Canada FULL TIME
The Brief

“Senior Specialist, Franchise Growth & Enablement at Mastercard. Skills: Customer onboarding, Registration programs, Data gathering, Relationship mapping. Own a registration framework. Provide support and enhancements”

Industry & Context.

Financial Services
Problems you'll solve

Problem solver

What They're Looking For.

Must Have

Bachelor's degree required, Experience in customer onboarding, Experience in data gathering, Experience in relationship mapping, Experience in strategic initiatives

What You'll Do.

Own a registration framework

Provide support and enhancements

Lead initiatives for registration

Provide subject matter expert support

Identify areas for process improvement

Enhance customer experiences

Create end-to-end process documentation

Create training guides

Assist with creating presentations

Track and report metrics and trends

Support day-to-day operational activities

Assist with strategic initiatives

How You'll Work.

Team & Collaboration

Internal teams; Global team

Communication Scope

Written business English; Verbal business English

Free ATS check

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