Mastercard

Financial Services

SeniorSpecialist,FranchiseGrowth&Enablement

$83–132k Toronto, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Specialist, Franchise Growth & Enablement at Mastercard. Skills: Customer onboarding, Registration programs, Data gathering, Relationship mapping. Own a registration framework. Provide support and enhancements”

Industry & Context.

Financial Services
Problems you'll solve

Problem solver

What They're Looking For.

Must Have

Bachelor's degree required, Experience in customer onboarding, Experience in data gathering, Experience in relationship mapping, Experience in strategic initiatives

What You'll Do.

Own a registration framework

Provide support and enhancements

Lead initiatives for registration

Provide subject matter expert support

Identify areas for process improvement

Enhance customer experiences

Create end-to-end process documentation

Create training guides

Assist with creating presentations

Track and report metrics and trends

Support day-to-day operational activities

Assist with strategic initiatives

How You'll Work.

Team & Collaboration

Internal teams; Global team

Communication Scope

Written business English; Verbal business English

Full Job Description

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Senior Specialist, Franchise Growth & Enablement ### Who is Mastercard? Mastercard is a global technology company in the payments industry, operating as the world’s fastest payment processing network. Our mission is to connect and power an inclusive, digital economy that benefits consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Safety and security are top priorities and we continually find opportunities to make transactions safe, simple, smart, and accessible. The Mastercard Way is the cornerstone of our culture which focuses on creating value, growing together, and moving fast. Overview Franchise enables business growth and value-creating interactions through a dynamic platform which provides ongoing trust and confidence in the evolving payments and data driven ecosystem. Franchise is fundamental to all Mastercard business: we enable our business by licensing our customers, registering players in the payments ecosystem, along with creating and enforcing standards that govern participation. We also manage the integrity of our ecosystem by monitoring the activity of our customers through multiple performance programs. Franchise Growth & Enablement team is responsible for global onboarding across the organization, strategy initiatives and numerous registration programs for ecosystem participants, the technology that drives these capabilities, and finding new ways to add

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