Comcast
SeniorSpecialist,EmployeeCommunications
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“Senior Specialist, Employee Communications at Comcast. Skills: Employee Communications, Strategic Communication Planning, Communication. Execute communication strategies. Translate business priorities”
What You'll Achieve.
Drive understanding and adoption; Ensure frontline teams receive right information; Improve operational information delivery; Enable consistent execution; High-quality customer experience
Industry & Context.
Uses data and field feedback to suggest improvements
Must be able to work nights and weekends, variable schedule(s) as necessary
What They're Looking For.
Must Have
5-7 Years Relevant Work Experience
What You'll Do.
Execute communication strategies
Translate business priorities
Develop structured communication tools
Support communication plans
Write and edit communications
Maintain knowledge articles
Monitor feedback and metrics
Use data to suggest improvements
How You'll Work.
Team & Collaboration
Partner with leaders and stakeholders; Collaborate with cross-functional partners
Communication Scope
Clear communication; Timely communication; Actionable communication; Field-ready communications; Consistent messaging
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Delivers timely, relevant, and actionable communications that equip frontline technical teams with the information they need to service the network and support our customers. Supports operationalizing new network and consumer technologies by translating business priorities into clear, field-ready guidance that enables consistent execution and a high-quality customer experience. The role partners with leaders and cross-functional teams to support communication strategies that drive understanding and adoption, ensuring frontline teams receive the right information at the right time while improving how operational information is delivered through data and field feedback. **Job Description** **Responsibilities:** * Executes communication strategies that deliver clear, timely and actionable information to frontline technical teams * Translates business priorities, operational updates and network initiatives into field-ready communications for technicians and supervisors * Partners with leaders and stakeholders to support the development and refinement of communication approaches that drive understanding and adoption * Develops and delivers structured communication tools (e.g., huddles, recurring updates) that focus on what matters most to frontline teams * Supports the mana
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