Make-A-Wish America
SeniorSpecialist,ChapterResources
“Senior Specialist, Chapter Resources at Make-A-Wish America. Skills: Resource management, Cross-functional coordination, Vendor management, Stakeholder management. Manage in-kind resource accounts. Evaluate resource account effectiveness”
What You'll Achieve.
Enhance operational efficiency; Enhance wish growth; Improve program impact
Industry & Context.
Organizational skills; Analytical skills
Work outside traditional work week, Work outside normal business hours
What They're Looking For.
Must Have
2+ years customer service, 2+ years account management, 2+ years related field, Solid proficiency Microsoft Office, Solid proficiency Excel, Solid proficiency PowerPoint, Solid proficiency Smartsheet
Nice to Have
Bachelor's degree, Database application experience, Reporting experience, Familiarity federated not-for-profit organizations
What You'll Do.
Manage in-kind resource accounts
Evaluate resource account effectiveness
Collaborate with cross-functional teams
Coordinate in-kind partnerships
Coordinate in-kind programs
Develop training materials
Deliver onboarding materials
Monitor in-kind portfolio effectiveness
Analyze chapter utilization
Analyze program impact
Inform decisions on resource deployment
Develop understanding of chapter needs
Create communication channels
Secure in-kind resources
Develop in-kind resources
Align resources with chapter needs
Develop processes for resources
Communicate with chapter staff
Communicate with corporate sponsors
Analyze cash programs
Report on cash programs
Analyze in-kind programs
Track in-kind programs
Report on in-kind programs
Synthesize chapter feedback
Synthesize donor feedback
Share chapter feedback
Complete booking requests
Prepare program documentation
Update program documentation
Support day-to-day management
Manage in-kind programs
How You'll Work.
Team & Collaboration
Cross-functional teams; External vendors; Donors; Chapter staff; Corporate Alliances team
Communication Scope
Written communication; Verbal communication; Public speaking; Presentation skills
Applying for this Senior Specialist, Chapter Resources role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Make-A-Wish America?
Real rants from real employees. Read before you apply.