Bristol Myers Squibb
SeniorSpecialist,BenefitOperations
“Senior Specialist, Benefit Operations at Bristol Myers Squibb. Skills: Benefits Administration, HR Shared Services, Benefits programs execution and administration, Benefits inquiries resolution, Benefits system enhancements, Benefits plan provisions communication. Execution and administration of the Bristol-Myers Squibb (BMS) benefits programs. Support execution and delivery of global/regional/market Benefits projects and program delivery”
Industry & Context.
Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs; analytical skills in Excel and Microsoft Office; identify and address inaccuracies and systems errors
What They're Looking For.
Must Have
Bachelor's degree from an accredited university/college, Minimum of 3 years of hand-on experience in human resources service delivery or Benefits Administration, Experience working within an HR Shared Services delivery model, Experience working in a rapid, fast-moving environment which is both complex and changing, General knowledge and understanding of HR policies, processes, regional Employment Laws and total rewards legislative requirements for the relevant region, Experience working in a multi-cultural/multi-country work environment, Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs, analytical skills in Excel and Microsoft Office, with exceptional attention to detail and the ability to interpret and present complex benefits data
Nice to Have
Experience working with global/region relevant current BMS HR and TR enabling systems: Workday, ServiceNow, Online Benefits Admin/ Darwinenifex, and ADP, Completion of Benefits specialty certification to demonstrate theoretical understanding and application of Compensation practices or equivalent Industry designation, Ability to present complex information in a clear and convincing way to staff, callers, and functional business and technical groups, Demonstrated continuous improvement mindset
What You'll Do.
Execution and administration of the Bristol-Myers Squibb (BMS) benefits programs
Support execution and delivery of global/regional/market Benefits projects and program delivery
Act as escalation point for HR Advisors for the resolution of Benefits inquiries or needs
Reviews system generated correspondence and communications
rewards vendor websites (including benefits enrolment tools)
HRA training materials
Local Work Instructions and Knowledge Articles to ensure these are current
accurate and market relevant
recommending updates as needed
Assists with compliance and governance of all benefits plans and programs including identifying risks
participating in audits and delivering corrective actions
Execute and administer activities related to benefit plan eligibility
and terminations including some wellbeing and social security programs
Perform testing activities for benefits administration systems implementations
changes and ongoing enhancements
Develop global benefits administration systems change requirements within defined guidelines
prepare change request documentation and support implementation
Review and monitor data integration reports to identify and address inaccuracies and systems errors
Prepare and action monthly changes in provider portals as needed
manage and close enrolment windows in partnership with system provider and COE
Liaise with system providers
local brokers and vendors as needed
and effectively communicate benefit plan provisions
process and practice as the escalation point for Key Business Partners
Assist with the administration of wellness programs and vendors
Coordinate wellness communications as needed
Administer invoicing and payment processes for regional and some local vendors including validating payments
How You'll Work.
Team & Collaboration
Act as escalation point for HR Advisors; Liaise with system providers, local brokers and vendors; Escalation point for Key Business Partners; Coordinate wellness communications
Communication Scope
interpret and present complex benefits data; present complex information in a clear and convincing way; communicate benefit plan provisions, policies, programs, process and practice
Process & Methodology
Support execution and delivery of global/regional/market Benefits projects and program delivery, Develop global benefits administration systems change requirements, Prepare change request documentation and support implementation
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