Checkout.com
FinTech
SeniorSpecialist,AccountManagement
“Senior Specialist, Account Management at Checkout.com. Skills: Account Management, Relationship Management, Commercial Acumen, Payments Knowledge, Customer Obsession. Nurture and maintain long-term relationships with strategic Enterprise accounts. Act as the business advisor and main point of contact to important accounts”
What You'll Achieve.
Exceeding revenue targets; Increase our share of wallet; Achieve mutually beneficial scenarios; Promote our value proposition; Deliver the best, sustainable outcomes for both merchant and Checkout
Industry & Context.
Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights
What They're Looking For.
Must Have
3+ years’ commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry, Proven track record of driving and exceeding revenue targets and managing strategic account portfolios, Experience in negotiating and pricing strategy deals specific to the UK market, Good knowledge of today’s major e-commerce and payments, technologies, players and major future trends, Customer driven and able to establish a robust relationship with assigned customer base, Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
What You'll Do.
Nurture and maintain long-term relationships with strategic Enterprise accounts
Act as the business advisor and main point of contact to important accounts
Act as the voice of our product and ambassador of our brand
and mentorship to merchants
Grow a portfolio of existing enterprise merchants by identifying expansion opportunities
cross/upselling Checkout’s value add services
performance improvements
and other levers to increase our share of wallet
Craft and execute merchant specific account development plans
and nurturing relationships with merchants
and guidance to merchants
Act as their payment consultant
Negotiate win-win pricing structures
Track merchant project deliverables
Ensure merchant activities are updated within SalesForce
Understand the intricacies of our products
services and partner networks
Collaborate with various teams (e.g. Sales
Support) across the company to ensure an outstanding merchant experience
Bring the voice of the customer to our internal stakeholders
Data-based decision making
Drive a culture of cross-team learning through active knowledge sharing
Contribute to improving ways of working
How You'll Work.
Team & Collaboration
Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience; Bring the voice of the customer to our internal stakeholders; Drive a culture of cross-team learning through active knowledge sharing
Communication Scope
Effectively communicate and influence at all levels
Process & Methodology
Tracking merchant project deliverables
Applying for this Senior Specialist, Account Management role?
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