Remote
HRTech
SeniorSolutionsEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Solutions Engineer at Remote. Skills: Solutions engineering, AI agent workflows, Cross-functional leadership. Build and scale solutions engineering function. Define role profiles”
What You'll Achieve.
Commercial impact; Deal support; Win rates; Cycle time reduction; Revenue influence; Technical quality; Solution accuracy; Implementation readiness; Customer satisfaction; Escalations; Continuous improvement; AI adoption; Roadmap inputs; Standardization
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
Proven experience building and leading solutions engineering function, Executive stakeholder management skills, Excellent cross-functional leadership, Operational rigor, Written and verbal communication skills, Hands-on experience designing, building, and shipping AI agent workflows, Pragmatic approach to safety, evaluation, and iteration
Nice to Have
Domain experience in HRTech, payroll, HCM, or adjacent industries
What You'll Do.
Build and scale solutions engineering function
Define coverage model
Establish repeatable technical discovery process
Establish solution design process
Set clear engagement models
Set roles/responsibilities
Own executive relationships
Contribute to enablement program
Define maintenance criteria
Partner with Solution Architecture
Codify technical standards
Codify reference architectures
Codify best practices
Ensure competencies are measurable
Ensure competencies are auditable
Ensure competencies are scalable
Contribute to operating rhythm
Manage solutions engineering
Scale solutions engineering
Conduct business reviews
Conduct performance reviews
Define clear escalation paths
Capture incident learnings
Report on team health
Report on capability gaps
Define GTM strategies
Identify solution spaces
Abstract solution spaces
Architect AI agent workflows
Implement AI agent workflows
Translate business processes
Prototype with LLM tooling
Iterate toward production-grade implementations
Design human-in-the-loop patterns
Design escalation paths
Partner with Engineering
Ship secure agent capabilities
Ship reliable agent capabilities
How You'll Work.
Team & Collaboration
Sales; Engineering; Solution Architecture; Product; Partnerships; CX; Legal; Customers; Internal stakeholders
Communication Scope
Executive-level narratives
Full Job Description
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The position This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Solutions Engineering within our Remote Build organization. As Remote expands its business, our customers and partners have increasingly complex pre-sales and implementation needs. In this role, you will be responsible for building and scaling Remote Build’s solutions engineering function, ensuring high-quality technical discovery, strong commercial outcomes, and tight alignment with Remote’s product vision — including architecting and implementing AI agent workflows that help customers and internal teams automate and scale how work gets done. What this job can offer you Direct ownership of a critical growth lever: scaling technical pre-sales and implementation support through a high-performing solutions engineering team The opportunity to shape Remote Build’s product and engineering strategy, operating model, and standards A chance to build foundational programs (enablement, tooling, playbooks) that will scale across the organization Meaningful cross-functional wor
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