Algolia
SaaS
SeniorSolutionsEngineer
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“Senior Solutions Engineer at Algolia. Skills: AI Search, Customer-facing technical role, Software development, Technical pre-sales, Consultative solutions. Own the technical pre-sales relationship across opportunities and accounts. Partner with Account Executives to demonstrate the product and underlying architecture”
What You'll Achieve.
Drive revenue; Customer adoption; Best practices; Help prospects and customers evaluate Algolia; Understand its technical capabilities; Successfully apply it to their use cases; Result in a technical win and clear product fit; Ensure highly successful onboarding
Industry & Context.
Obsessed with Solving Customer Problems; Problem-solving and perseverance capability
What They're Looking For.
Must Have
4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space, Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React, Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C, Experience with data formats and data transformation, Great oral and written communication skills, Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail, Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
Nice to Have
A background in the search industry or e-commerce, Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike, Familiarity with emerging concepts in agentic AI systems (e. g. , autonomous reasoning, tool use, or multi-agent orchestration), Knowledge in Analytics, SEO
What You'll Do.
Own the technical pre-sales relationship across opportunities and accounts
Partner with Account Executives to demonstrate the product and underlying architecture
Address technical and business objections
consultative solutions
Serve as an advocate for customer needs internally
Partnering with Product and Engineering
Contributing to technical content
Enabling internal teams
Supporting cross-company initiatives
Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
Assist in the Sales process including discovery
Proofs of Concept (POC)
RFP responses & business justification
Develop custom search applications leveraging the tools
and partners of the Algolia ecosystem
Distill and advocate customer interests
needs and product feedback in order to relay to Product and Engineering teams
Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space
Contribute to thought leadership to make Algolia more accessible to the world
Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding
How You'll Work.
Team & Collaboration
Working closely with Sales and Solutions partners; Collaborating with product managers; Partnering with Product and Engineering; Enabling internal teams; Supporting cross-company initiatives; Work with the Solution Architects and Customer Success teams
Communication Scope
Great oral and written communication skills; Thrive in conversations with engineers, product leaders, and executives; Translate complex technical concepts into clear business value for diverse audiences
Full Job Description
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper-growth business and market to help evangelise and drive technical success with our solutions. We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast-growing market. This role is a critical part of Algolia’s go-to-market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases. In this position, you will own the technical pre-sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. Thi
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