SeniorSolutionsArchitect,Data&AI

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. As our Senior Solutions Architect, Data & AI, you’ll sit at the intersection of Enterprise Architecture and Data & Analytics, translating strategy into real, deliverable solutions. You’ll lead the design of scalable, secure and future-ready architectures, guiding everything from data platforms and analytics to AI-enabled solutions. This is a newly created role, and we are looking for someone who is a leader, trusted advisor and able to deliver in a complex, highly regulated environment. What you’ll be doing * Define and lead end-to-end solution architecture across data, analytics and AI initiatives * Act as the critical bridge between enterprise strategy and delivery teams * Translate complex business, regulatory and technology needs into practical, scalable designs * Provide hands-on leadership across data platforms, AI solutions, integration and analytics ecosystems * Embed security, privacy, governance and responsible AI into all solution designs from day one * Guide teams through design patterns, trade-offs, risks and dependencies * Drive architectural consistency across data ingestion, transformation, modelling, serving and reporting * Identify and manage architectural risk, technical debt and cross-platform impacts * Contribute to the evolution of enterprise data and AI architecture roadmaps and standards ## Qualifications To be successful in