Nvidia
Technology
SeniorSolutionsArchitect,CustomerSuccessandPartnership
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“Senior Solutions Architect, Customer Success and Partnership at Nvidia. Skills: Customer Success, Partnership, Solutions Architecture, AI Infrastructure, Data Center. Lead analysis of GPU-accelerated systems. Optimize GPU-accelerated systems”
Industry & Context.
Analytical skills; Solving problems; Decision-making skills; Identifying root causes; Driving continuous improvement; Delivering resilient technical solutions
25% travel
What They're Looking For.
Must Have
10+ years data center service operations, BS/MS/PhD or equivalent experience, Proficiency in system-level aspects, Expertise in cloud orchestration software, Familiarity with cloud-native technologies
Nice to Have
Certifications in data center, server, or networking technologies, Deep familiarity with AI infrastructure, Knowledge of data center infrastructure operations, Good interpersonal and collaboration skills
What You'll Do.
Lead analysis of GPU-accelerated systems
Optimize GPU-accelerated systems
Tune GPU-accelerated systems
Ensure high availability
Serve as technical authority
Contribute to architecture reviews
Guide infrastructure decisions
Establish monitoring methodologies
Refine optimization methodologies
Improve infrastructure resiliency
Join post-deployment reviews
Lead incident retrospectives
Craft customer experience
Provide insights into strategy
Complete technical projects
Lead technical projects
Mitigate technical risks
Support business growth
Identify AI infrastructure opportunities
Drive technical initiatives
How You'll Work.
Team & Collaboration
Customer focused team; Interacting with customers; Interacting with partners; Interacting with internal teams; Customer engagements; Team collaboration
Communication Scope
Excellent communication skills; Customer communication; Partner communication; Internal team communication; Technical authority; Architecture reviews; Guide technical teams; Lead discussions; Influence outcomes; Build relationships
Process & Methodology
Technical projects
Full Job Description
NVIDIA is looking for Senior Customer Success/Partnership Solutions Architect to join its NVIDIA Infrastructure Specialist Team. Academic and commercial groups around the world are using NVIDIA products to redefine deep learning and data analytics, and to power data centers. We are building many of the largest and fastest AI/HPC systems in the world! We are looking for someone with the ability to work on a dynamic customer focused team that requires excellent communication skills. This role will be interacting with customers, partners and internal teams, to analyze, define and implement large scale Networking projects. The scope of these efforts includes a combination of Networking, System Design and Automation and being the face to the customer! **What you'll be doing:** * Lead the hands-on analysis, optimization, and performance tuning of complex GPU-accelerated systems and AI workloads, ensuring high availability and efficiency across customer data centers. * Serve as a senior technical authority on NVIDIA technologies, contributing to architecture reviews and guiding infrastructure decisions at scale. * Establish and refine monitoring and optimization methodologies using analytics, telemetry, and automation to detect bottlenecks and improve infrastructure resiliency. * Join post-deployment reviews, incident retrospectives, and sessions to craft the customer experience and provide insights into NVIDIA’s infrastructure strategy. * Complete and lead complex technical projects from initial design through implementation and continuous improvement, ensuring alignment to SLAs and mitigation of technical risks. * Support business growth by identifying AI infrastructure opportunities in cloud and enterprise environments and driving technical initiatives that showcase NVIDIA’s leadership in this space. **What we need to see:** * 10+ years of experience in large-scale data center service operations with a focus on infrastructure. * BS/MS/PhD or equivalent experience in Com
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