AFCA
Financial Ombudsman
SeniorSolutionsArchitect,CorporateServices
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“Senior Solutions Architect, Corporate Services at AFCA. Skills: Solution architecture, Workday HCM, Workday Payroll, Workday Financial Management, Agile, SAFe. Own and lead solution architecture across Corporate Services platforms, including HR, Payroll and Finance systems. Translate people, financial and operational process requirements into practical, scalable solution designs aligned to target architecture”
What You'll Achieve.
Shaping the systems that support our people, finances and operations ensuring they’re well‑designed, secure and fit for purpose; Deliver world-class, independent complaints resolution for Australians; Achieving our purpose takes progressive thinking, accountability and resilience
Industry & Context.
What They're Looking For.
Must Have
Significant years’ experience as a senior Solutions Architect in complex enterprise environments, Proven experience supporting large‑scale transformation programs, with exposure to HR, Payroll and Finance platforms, Hands‑on Workday expertise is essential, including HCM, Payroll and/or Financial Management modules, Demonstrated experience working within major transformation delivery programs, beyond BAU architecture, Capability operating in regulated or high‑compliance environments, experience supporting Agile and SAFe delivery models at enterprise scale, Ability to translate business process needs into cohesive end‑to‑end solution architecture, Deep understanding of Workday architecture, integrations, data flows and security models, stakeholder engagement skills, with the ability to influence leaders, delivery teams and vendors, Pragmatic judgement balancing delivery speed with architectural integrity and risk, Clear communication skills, able to simplify complex technical concepts for non‑technical audiences, A resilient, collaborative technical leader with a growth mindset and delivery‑focused approach
Nice to Have
If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.
What You'll Do.
Own and lead solution architecture across Corporate Services platforms
Payroll and Finance systems
financial and operational process requirements into practical
scalable solution designs aligned to target architecture
Provide architectural leadership across process
security and platform layers
Act as a hands‑on architect
supporting delivery teams with detailed designs
trade‑offs and decision‑making
Ensure solutions meet security
risk and regulatory requirements expected in a regulated environment
Identify and manage architectural risks
dependencies and technical debt
Support scaled agile (SAFe) delivery by enabling incremental delivery while maintaining architectural integrity
Act as a change agent
helping teams adopt new platforms
processes and ways of working
How You'll Work.
Team & Collaboration
Partner closely with Delivery Leads, Product Owners and senior stakeholders across HR, Finance, Payroll and Technology; Collaborate with vendors and system integrators to ensure alignment with architectural standards and program objectives; Work closely with delivery teams and business stakeholders; Collaborative technical leader
Communication Scope
Clear communication skills, able to simplify complex technical concepts for non‑technical audiences
Process & Methodology
Supporting large‑scale transformation programs, Supporting major transformation delivery programs
Full Job Description
Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. At AFCA, our technology helps deliver fairness for Australians. As the Senior Solutions Architect, Corporate Services; you’ll play a key role in shaping the systems that support our people, finances and operations ensuring they’re well‑designed, secure and fit for purpose. This role is responsible for defining and guiding end‑to‑end solution architecture across Corporate Services , spanning HR, Payroll, Finance and related enabling platforms. You’ll translate business strategy, regulatory obligations and operational needs into cohesive technology solutions that can be successfully delivered and adopted in a complex, regulated environment. This is a hands‑on architecture role , working closely with delivery teams and business stakeholders, and operating within modern, agile ways of working. What you’ll do * Own and lead solution architecture across Corporate Services platforms, including HR, Payroll and Finance systems * Translate people, financial and operational process requirements into practical, scalable solution designs aligned to target architecture * Provide architectural leadership across process, data, integration, security and platform layers * Partner closely with Delivery Leads, Product Owners and senior stakeholders across HR, Finance, Payroll and Technology * Act as a hands‑on architect, supporting delivery teams with detailed designs
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