ServiceNow
Tech / AI / Software
SeniorSolutionSalesExecutive-CRM&IndustryWorkflows
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“Senior Solution Sales Executive - CRM & Industry Workflows at ServiceNow. Skills: CRM & Industry Workflows product sales, Solution sales, Executive engagement, AI integration understanding. Oversee market success of ServiceNow's CRM & Industry Workflows products. Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis”
What You'll Achieve.
Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis; Drive the ServiceNow platform; Deliver outcomes-based solutions to our clients and prospects; Drive an effective customer experience; Streamline and standardize Platform presentations and value proposition; Development of new sales opportunities and ongoing revenue streams; Opportunity closure; Ensure customer satisfaction and drive additional revenue streams
Industry & Context.
Critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Regional travel required
What They're Looking For.
Must Have
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving., 7+ years knowledge on return on investment of specialty solutions area to lead solution win, Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor, An understanding of the CRM or CX solution-related business processes, Able to thrive in a fast paced, growing, deadline driven environment, Willingness to go above and beyond to win in the market against stiff competition, Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences, Ability to forge business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system, Excellent communication and presentation skills in Japanese and English, Regional travel required
What You'll Do.
Oversee market success of ServiceNow's CRM & Industry Workflows products
Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis
Develop a sales strategy in the allocated territory with a target prospect list
and a regional sales plan
Arrange and conduct initial Executive and CxO discussions
Position close collaboration with Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations
Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow platform
Collaborate with Core Sales Teams (AE’s
Leadership) and other ServiceNow Solution Areas (Customer
IT) to deliver outcomes-based solutions
Present CRM & Industry Workflows offering directly to prospects
partners and at industry events and seminars
Support the regional ServiceNow partner channels to drive an effective customer experience
Articulate customer success strategies to the field in order to streamline and standardize Platform presentations and value proposition
Sales and partner eco-system sales enablement
Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales
Sales process management and opportunity closure
Ongoing account management to ensure customer satisfaction and drive additional revenue streams
How You'll Work.
Team & Collaboration
Close collaboration with your Solution Consulting counterpart and extended team; Close collaboration with Core Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Customer, Employee, IT); In partnership with assigned Account Executive and Solution Consultant, present our CRM & Industry Workflows offering; Support the regional ServiceNow partner channels; Sales and partner eco-system sales enablement
Communication Scope
Excellent communication and presentation skills in Japanese and English; Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
Full Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Solution Sales Executive will oversee market success of ServiceNow's CRM & Industry Workflows products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. You will achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by: * Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for Central * Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s CRM & Industry Workflows solution * Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow platform * Close collaboration with Core Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Customer, Employee, IT) to deliver outcomes-based solutions to our clients and prospects * In partnership with assigned Account Executive and Solution Consultant, present our CRM & Industry Workflows offering directly to prospects, customers, partners and at industry events and seminars * Support the regional ServiceNow partner channels to
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