Coveo
Tech / AI / Software
SeniorSolutionEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Solution Engineer at Coveo. Skills: Solution Engineering, Commerce platform expertise, AI/ML expertise, Technical and business requirements discovery, Demo and POC delivery. Guide prospective customers in understanding, comparing, and evaluating Coveo’s Commerce solutions to support confident buying decisions. Conduct deep technical and business discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation p”
What You'll Achieve.
Drive relevance, conversion, and growth; Demonstrate the unique value Coveo brings to modern digital commerce; Support confident buying decisions; Deliver solutions aligned with complex ecommerce use cases; Strategically position Coveo in competitive environments; Determine key drivers to win a deal
Industry & Context.
Able to travel minimum 30% of the time
What They're Looking For.
Must Have
8+ years of experience in the field as Presales / Sales Engineer/ Solution Consultant, demo, POC and competitive benchmarking practices are part of your approach, You regularly represent the voice of the customer with product management, Commerce platform expertise (B2B or B2C) with technical and business requirements discovery experience in an ecommerce context, AI/ML expertise with Search and Commerce related models (e.g. query suggestions, product recommendation models, generative answering, etc.), Able to navigate medium to large organizations and global enterprise (roles and responsibilities, departments, etc), Programming skills with Python and Javascript, experience with APIs (Postman), Able to travel minimum 30% of the time
Nice to Have
SAP, Salesforce, Magento, CMS experience is a plus, You may also have moved from Professional Services, You are great at scoping a project and determining key drivers to win a deal
What You'll Do.
Guide prospective customers in understanding
and evaluating Coveo’s Commerce solutions to support confident buying decisions
Conduct deep technical and business discovery to assess fit
and respond to technical and security-related questions throughout the evaluation process
Build and deliver tailored
competitive demos that highlight relevant commerce capabilities
and measurable business value
Lead the technical components of Proofs of Concept
collaborating cross-functionally to deliver solutions aligned with complex ecommerce use cases
Act as the technical owner for RFIs and RFPs
ensuring responses are accurate
and strategically position Coveo in competitive environments
Serve as a trusted commerce advisor and Coveo evangelist by providing strategic guidance and representing Coveo at select conferences
and customer engagements
How You'll Work.
Team & Collaboration
Partner closely with prospects; Join a collaborative Sales team; Collaborating cross-functionally to deliver solutions
Communication Scope
Represent the voice of the customer with product management; Trusted commerce advisor and Coveo evangelist
Process & Methodology
Scoping a project
Full Job Description
Engineering Smarter Commerce to Convert, Scale, and Win Have you ever wanted to help commerce teams unlock the full potential of artificial intelligence to drive relevance, conversion, and growth? As our Senior Solution Engineer - Commerce, you’ll partner closely with prospects to uncover their business and technical needs, frame the right solution, and demonstrate the unique value Coveo brings to modern digital commerce. You’ll join a collaborative Sales team that thrives on consultative selling, technical depth, and competitive excellence. If you enjoy translating complex technology into compelling business outcomes and winning alongside driven teammates, this role will feel like home. As one of our Senior Solution Engineers, you will: Guide prospective customers in understanding, comparing, and evaluating Coveo’s Commerce solutions to support confident buying decisions. Conduct deep technical and business discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation process. Build and deliver tailored, competitive demos that highlight relevant commerce capabilities, key differentiators, and measurable business value. Lead the technical components of Proofs of Concept, collaborating cross-functionally to deliver solutions aligned with complex ecommerce use cases. Act as the technical owner for RFIs and RFPs, ensuring responses are accurate, compelling, and strategically position Coveo in competitive environments. Serve as a trusted commerce advisor and Coveo evangelist by providing strategic guidance and representing Coveo at select conferences, industry events, and customer engagements. Here is what will qualify you for the role: 8+ years of experience in the field as Presales / Sales Engineer/ Solution Consultant. Strong demo, POC and competitive benchmarking practices are part of your approach. You regularly represent the voice of the customer with product management. You may also
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