Salesforce
AI CRM
SeniorSolutionEngineer-AgentBuilder
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Solution Engineer - Agent Builder at Salesforce. Skills: AI solutions, Prototyping, Data Configuration, AI Orchestration. Partner with Account Executives. Run technical discovery sessions”
What You'll Achieve.
Drive success across the entire customer lifecycle; Optimise performance; Ensure reliability; Deliver amazing experiences that customers love
Industry & Context.
Navigate ambiguity; Finding simple solutions to complex problems; Root-cause analysis; Deep-dive debugging
Willingness to travel regularly for on-site enablement, pilots, hackathons, and customer events
What They're Looking For.
Must Have
3 + years of experience in customer-facing technical selling roles or project delivery roles, Sales instinct and commercial curiosity, Builder Credibility & Programming Skills, Production LLM & AI Expertise, Pilot & Evaluation Experience, Exceptional ability to build Relationships, Intellectual Openness & Project Management Instincts
Nice to Have
ideally in an SMB software environment, You understand how pre-sales fits into a deal cycle, You can connect a working prototype to a business case, You have a career that includes meaningful time as a software engineer or solutions engineer, and you have shipped code that other people depended on, You possess programming skills and have experience building production applications, You build with the products you represent and can ship a working demo over a weekend, You have production experience with LLMs, including advanced prompt engineering, agent and retrieval frameworks, You have supported technical evaluations or pilots in an enterprise setting, handling the security, administration, and scale conversations without needing to escalate everything to the product team, You are able to connect and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more, You maintain a low-ego, highly cooperative, and collaborative approach, You have the ability to navigate ambiguity, finding simple solutions to complex problems, You also have the project management instincts to run multi-week activation plans or pilots against defined success metrics without dropping the ball
What You'll Do.
Partner with Account Executives
Run technical discovery sessions
Build prototypes and Proof of Concepts
Coach customers to connect data
Design robust data models
Build efficient processing pipelines
Integrate enterprise data ecosystems
Perform root-cause analysis
Champion AI & Agentic Capabilities
Help customers envision autonomous AI agents
Apply AI orchestration frameworks
Embed with client teams
Translate needs into technical architecture
Mentor junior SE team members
Create reusable assets
Create demo innovations
Create reference architectures
How You'll Work.
Team & Collaboration
Partner with Account Executives to advance and close Commercial opportunities; Collaborate with the broader team on new reference architecture; Coach junior SE on technical depth and demo techniques; Align with AE partners on account priorities; Code alongside client teams; Carry pilot context into post-sale engagement
Communication Scope
Communicate technical concepts to diverse stakeholders
Process & Methodology
Project management instincts
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ## **About the Role** We're looking for a highly skilled, technically driven professional to join our SMB Solutions team, partnering with small to mid-sized organisations (<300 employees) across all sectors and industries in Australia. This is a hands-on, high-impact role that goes beyond traditional pre-sales. You will partner with Account Executives to drive success across the entire customer lifecycle, while simultaneously embedding yourself with client teams to design, develop, and support the implementation of AI solutions leveraging our Agentforce platform. If you believe the best demo is a working prototype, and you have the technical mastery to roll up your sleeves, write code, remove blockers, and build something real for a customer, we'd love to hear from you. ## ## **What You’ll Do** * **Partner with Sales.** Partner with Account Executives to advance and close Commercial opportunities. This is a pre-sales role with engineering depth. * **Run great technical discovery.** Before you build anything, you ask the right questions. You uncover the real technical blockers, the architecture constraints, and the business outcomes that matter. * **Prototyping &
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