Netsmart
Healthcare
SeniorSolutionDeliveryConsultant-PostImplementation
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optimal for Senior candidates.
“Senior Solution Delivery Consultant- Post Implementation at Netsmart. Skills: myAvatar, EHR systems, System optimization, Client relationships. Complete system configuration. Assist with testing”
What You'll Achieve.
Drive meaningful long term impact; Drive value and stability; Achieve business objectives
Industry & Context.
Solve problems efficiently
Potential travel 20%, Extended or irregular hours, Support clients across multiple time zones, Legally authorized to work in the United States, No work visa sponsorship
What They're Looking For.
Must Have
Bachelor's degree or equivalent relevant work experience, At least 2 years of health care information technology implementation experience including troubleshooting data and software applications, At least 1 year of process improvement experience, At least 1 year of project execution experience
Nice to Have
Experience with programing solutions similar to JAVA Script, HTML, CSS, Asp. NET, C#, Visual Basic, VB. net, Experience with Netsmart EHR solutions, Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.), Experience with reporting solutions similar to Crystal Reports, SSRS, SQL, Tableau, SSIS, At least 2 years Netsmart EHR solution work experience (myAvatar), Experience in Billing system maintenance or implementation, Experience with CPT/HCPCS coding for behavioral health, including inpatient and outpatient services., Experience with 837P/837I claims, and clearinghouse workflows., Knowledge of remittance processing, 835 interpretation, and denial management., A/R knowledge, including aging, reconciliation, and follow-up strategies., Familiar with eligibility verification and Medicaid/Medicare billing, including MCOs., Understanding of reimbursement models (FFS, CCBHC, case rates, DRG, value-based)., Collaborative approach to aligning billing with clinical documentation and compliance.
What You'll Do.
Complete system configuration
Gather business requirements
Document business requirements
Train Application Analysts
Coach Application Analysts
Guide Application Analysts
Mentor Application Analysts
Resolve solution status
Report solution status
Develop client relationships
Navigate complex relationships
Identify process improvement
Execute process improvement
Generate documentation
Document best practices
How You'll Work.
Team & Collaboration
Collaborate with organizations; Partner with clients; Work with product team
Process & Methodology
Project management, Task management
Full Job Description
At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the post-acute and human services markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. **Senior Solution Delivery Consultant- Managed Services** As a Senior Solution Delivery Consultant in Managed Services, your ability to build lasting client relationships, paired with your expertise in myAvatar, drives meaningful long term impact**.** Working post-implementation, you support established clients by offering expert guidance, system optimization, and strategic recommendations that drive value and stability. Your ability to build lasting relationships and understand each client’s unique environment ensures they remain engaged, supported, and less likely to be at risk. We’re looking for someone with strong skills in healthcare technology. A background in EHR systems, particularly myAvatar, is highly valuable. Experience in clinical workflows, data analytics, and healthcare billing is a strong plus. The ideal candidate will be able to translate data into actionable insights, support technical reporting needs, and contribute to client success across a variety of healthcare IT challenges. Strong project and task management skills, along with the ability to work independently and solve problems efficiently, are essential for thriving in our fast-paced, client-facing environment. **Responsibilities** * Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes * Ga
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