Netsmart

Healthcare

SeniorSolutionDeliveryConsultant-PostImplementation

Overland Park, Kansas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Solution Delivery Consultant- Post Implementation at Netsmart. Skills: myAvatar, EHR systems, System optimization, Client relationships. Complete system configuration. Assist with testing”

What You'll Achieve.

Drive meaningful long term impact; Drive value and stability; Achieve business objectives

Industry & Context.

Healthcare
Problems you'll solve

Solve problems efficiently

Eligibility Requirements

Potential travel 20%, Extended or irregular hours, Support clients across multiple time zones, Legally authorized to work in the United States, No work visa sponsorship

What They're Looking For.

Must Have

Bachelor's degree or equivalent relevant work experience, At least 2 years of health care information technology implementation experience including troubleshooting data and software applications, At least 1 year of process improvement experience, At least 1 year of project execution experience

Nice to Have

Experience with programing solutions similar to JAVA Script, HTML, CSS, Asp. NET, C#, Visual Basic, VB. net, Experience with Netsmart EHR solutions, Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.), Experience with reporting solutions similar to Crystal Reports, SSRS, SQL, Tableau, SSIS, At least 2 years Netsmart EHR solution work experience (myAvatar), Experience in Billing system maintenance or implementation, Experience with CPT/HCPCS coding for behavioral health, including inpatient and outpatient services., Experience with 837P/837I claims, and clearinghouse workflows., Knowledge of remittance processing, 835 interpretation, and denial management., A/R knowledge, including aging, reconciliation, and follow-up strategies., Familiar with eligibility verification and Medicaid/Medicare billing, including MCOs., Understanding of reimbursement models (FFS, CCBHC, case rates, DRG, value-based)., Collaborative approach to aligning billing with clinical documentation and compliance.

What You'll Do.

Complete system configuration

Gather business requirements

Document business requirements

Train Application Analysts

Coach Application Analysts

Guide Application Analysts

Mentor Application Analysts

Resolve solution status

Report solution status

Develop client relationships

Navigate complex relationships

Identify process improvement

Execute process improvement

Generate documentation

Document best practices

How You'll Work.

Team & Collaboration

Collaborate with organizations; Partner with clients; Work with product team

Process & Methodology

Project management, Task management

Full Job Description

At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the post-acute and human services markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. **Senior Solution Delivery Consultant- Managed Services** As a Senior Solution Delivery Consultant in Managed Services, your ability to build lasting client relationships, paired with your expertise in myAvatar, drives meaningful long term impact**.** Working post-implementation, you support established clients by offering expert guidance, system optimization, and strategic recommendations that drive value and stability. Your ability to build lasting relationships and understand each client’s unique environment ensures they remain engaged, supported, and less likely to be at risk. We’re looking for someone with strong skills in healthcare technology. A background in EHR systems, particularly myAvatar, is highly valuable. Experience in clinical workflows, data analytics, and healthcare billing is a strong plus. The ideal candidate will be able to translate data into actionable insights, support technical reporting needs, and contribute to client success across a variety of healthcare IT challenges. Strong project and task management skills, along with the ability to work independently and solve problems efficiently, are essential for thriving in our fast-paced, client-facing environment. **Responsibilities** * Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes * Ga

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