Socure

Commercial

SeniorSolutionConsultant,PostSales

$155–185k New York, New York, United States FULL TIME Remote Friendly
The Brief

“Senior Solution Consultant, Post-Sales at Socure. Foster relationships with key stakeholders. Collect and analyze customer feedback data”

What You'll Achieve.

Ensure customers are deriving maximum value from our solutions; Improve Net Dollar Retention; Improve Net Promoter Score; Improve Time-To-Revenue; Improve Product/Version Adoption Rate; Ensure customers are fully aligned with our latest innovations; Ensure they’re seeing measurable value; Achieve their goals

Industry & Context.

Commercial
Problems you'll solve

Think critically; Synthesize complex statistical observations into clear results and concrete recommendations

Eligibility Requirements

Comfort with up to 30% travel

What They're Looking For.

Must Have

6+ years of professional work experience, 3+ years of experience working in professional services, customer management, or in a sales engineering capacity, Understanding of various fraud typologies and mechanics behind third party fraud, first party fraud, account takeover, social engineering and identity theft, Understanding of money movement, payments and banking services, Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software, Demonstrated ability to negotiate resources and priorities with multiple internal and customer stakeholders in order to drive business results, Deep understanding of a variety SaaS sales methodologies or processes (MEDDICC, Challenger), Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing), with absolutely flawless communication skills and the ability to flex between concise and detail-oriented as the situation demands, Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets, Prior experience working with document image capture or other OCR or CV tools, Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations, technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc. ), Excited by the challenges of a fast-paced, mission-driven company set on disrupting the identity verification industry

Nice to Have

Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent experience

What You'll Do.

Foster relationships with key stakeholders

Collect and analyze customer feedback data

Own the upsell and cross-sell POCs

Ensure adoption of next-gen models

Handle customer questions about specific scoring decisions

How You'll Work.

Team & Collaboration

Work cross-functionally with Product & Engineering; Collaborate with Data Science and Product

Communication Scope

flawless communication skills; Ability to flex between concise and detail-oriented

Free ATS check

Applying for this Senior Solution Consultant, Post-Sales role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about Socure?

Real rants from real employees. Read before you apply.

Read Company Rants →