SeniorSolutionConsultantHLS

Bachelor's degree in a technical field or significant professional experience in a technical role, focus on AI or automation solutions in a SaaS environment, Experience working with or integrating Electronic Health Record (EHR) systems (e. g. , Cerner, Allscripts, eClinicalWorks, Athenahealth), Knowledge of healthcare compliance frameworks (e. g. , HIPAA, HITECH, CMS guidelines), understanding of AI-driven automation use cases, Experience working with cross-functional teams in pre-sales, implementation, and/or customer success contexts, Excellent communication and stakeholder management skills, executive presence, problem-solving skills, proactive, outcome-driven mindset, consultative approach, ability to communicate technical concepts to people of all backgrounds and skill levels, Mature demeanor and positive attitude, discretion and sensitivity when interacting with clients, Client management experience, Engaging personality, polished verbal and written communication skills, meticulous attention to detail, Highly organized self-starter, Ability to work cross-functionally in a fast-paced environment, Fluency in written and spoken Portuguese, Spanish, French, German, Basic knowledge of building or optimizing conversational agents, chatbots, or virtual assistants, Familiarity with CRM systems (Salesforce, Zendesk and other), Contact Center Solutions, Experience with diagram flowchart software, such as Visio, Lucid Chart, etc.