Fresenius Kabi
Healthcare
(Senior)SolutionArchitectServiceNow(m/w/d)
“(Senior) Solution Architect ServiceNow (m/w/d) at Fresenius Kabi. Skills: ServiceNow, Solution Architecture, ITSM, ITIL. Define ServiceNow platform strategy. Align ServiceNow platform strategy”
Industry & Context.
Open to global travel
What They're Looking For.
Must Have
5+ years experience designing ServiceNow environments, 5+ years experience managing ServiceNow environments, 5+ years experience operating ServiceNow environments, Degree in Computer Science, Degree in Digital Information, Degree in Business Informatics, Solid knowledge of ITSM, Solid knowledge of SPM, Solid knowledge of IT Operations, Understand business processes, Understand functional processes, Hands-on experience implementing processes on ServiceNow, Well-versed in ITIL, Well-versed in Service Management, Translate business needs into technical specifications, Consulting skills, Project management skills, Broad IT knowledge, Knowledge of interfaces, Knowledge of coding, Knowledge of UI design, Communicate effectively in writing, Communicate effectively in presentations
Nice to Have
Certified System Administrator, Master Architect certification, Implementation Specialist certification, Fluent in German
What You'll Do.
Define ServiceNow platform strategy
Align ServiceNow platform strategy
Champion ServiceNow adoption
Serve as governance expert
Serve as solution expert
Advise business units
Advise implementation partners
Advise steering boards
Take ownership of demand management
Take ownership of license management
Align needs within governance
Lead design of ServiceNow solutions
Lead architecture of ServiceNow solutions
Ensure solutions reflect business goals
Ensure solutions reflect technical principles
Oversee implementation quality
Conduct integration testing
Drive platform rollouts
Drive platform enhancements
Ensure adherence to best practices
Ensure adherence to technical principles
Safeguard platform compliance
How You'll Work.
Team & Collaboration
Cross-functional teams; ServiceNow account management team; Global governance; Steering boards; Implementation partners; Workers council
Communication Scope
Writing; Presentations
Process & Methodology
Project management
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