Talkdesk
Customer Experience Automation
SeniorSolutionArchitect-HLS
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Solution Architect - HLS at Talkdesk. Skills: Solution Architect, AI. Pioneering a new era of Customer Experience Automation. Redefining how brands interact with customers”
Industry & Context.
Primarily office-environment work, Extended periods of sitting or standing, Computer-based work, Limited lifting, Equipment usage limited to computer-related equipment
What They're Looking For.
Must Have
Solution Architect, Healthcare
Nice to Have
Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS), Leader in the G2 Overall Grid® Reports for AI Agents and Contact Center, Seven consecutive years on the Forbes Cloud 100, Multiple AI Breakthrough awards
What You'll Do.
Pioneering a new era of Customer Experience Automation
Redefining how brands interact with customers
Building AI-first solutions
Empowering a new kind of customer hero
How You'll Work.
Team & Collaboration
Work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Full Job Description
As a Senior Solution Architect - Healthcare both are subject to manager approval and consistent with business needs. Paid Holidays: Talkdesk offers 14 paid holidays each year. Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs. Method of Application: Apply online. Application Window: The application window is expected to close at least 10 days from the posting date. The application was posted on 5/22/2026. Benefits and perks listed above may vary based on the nature of your employment with Talkdesk. All questions or concerns about this posting should be directed to the Talent team at [email protected]. Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us. Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation! Work Environment and Physical Requirements: Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboa
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